What is the return policy for Oculus Rift?
Here’s the policy — emphasis ours: You may return apps, games, and many experiences purchased through Oculus for Oculus Rift, Rift S, and Quest for any reason, so long as you submit your request within fourteen days of purchase and you have engaged with the content for no more than two hours.
How many games will Oculus refunds?
Oculus initially told him that they would only refund five of the games, as requesting eight refunds “definitely qualifies as ‘abuse of our systems’.” As a “one-time exception,” Oculus said it would refund a sixth game of his choice, but deny “any further refund requests.”
How do I refund a game on the Oculus Quest 2?
To refund a game on the Oculus Quest 2, open the Oculus app on any iPhone, tablet, or other supported device. From there, hit the "Menu" button in the bottom-right-hand corner of the screen. From there, select settings, then purchase history.
Should you use plurals for Oculus games?
While no one could blame Oculus for wanting to prevent “abuse,” its policy invites multiple returns, using plurals: “apps” rather than “an app,” “games” rather than “a game,” and “many experiences” rather than “an experience.” You needn’t have or provide a reason.
How to Refund an App on the Oculus Store
To request a refund for something you've purchased on the Oculus Store, you should use the companion Oculus app on your phone, no matter which Oculus headset you have.
What Are the Oculus Store Refund Conditions?
To request a refund on a purchase in the Oculus Store, you must do so within 14 days of purchase and have used the app for less than two hours.
Experiment With Your Oculus Headset
Thanks to the Oculus refund policy, there's minimal risk if you want to try out an app and see if it's worth keeping. Just don't abuse the system by constantly refunding everything, since you may lose your right to refund.
Event
Borses tells us that he received his Quest on a Friday, picked 10 games to test over the weekend, and decided to keep two of them, returning the rest.
GamesBeat
GamesBeat's creed when covering the game industry is "where passion meets business." What does this mean? We want to tell you how the news matters to you -- not just as a decision-maker at a game studio, but also as a fan of games.
