- Products must be returned within 90 days of the purchase date to qualify for a full refund and within 120 days of the purchase date to qualify for store credit.
- Proper Cloth is not liable for returns that are lost in transit. ...
- Refunds can only be issued back to the original payment method.
What should be included in a return and refund policy?
A return and refund policy is an agreement between customers and your business regarding returns and refunds. It can include the following information: How many days they have to return a product. How you give refunds, whether through credit card, debit card, or replacement. Who pays the shipping charges for returns.
What is the return policy for final sale items?
Return items must be received by us within 28 days of the shipped date to be eligible for refund. Once an order has been placed it can't be canceled or changed. In the event of a return, any applied discount/coupon is forfeited and may not be re-used. Final sale items are not returnable. Shipping and handling are nonrefundable.
Should your store have a return policy on its website?
If the return policy is clearly outlined on your website so it can’t be missed by customers, the right expectations will be set before the purchase is made. There will likely be some customers who are unsatisfied with your store's policy, but hiding the policy in fine print only leads to a lack of trust.
How do you write a return policy for a company?
Be clear and concise when writing your return policy. Don't demand things from your customers. Make your return policy easy to find and access on your website. Make sure your teams know your return and refund policy. Take responsibility for mistakes.
How many remakes Proper Cloth?
two complimentaryEach customer is entitled to two complimentary remakes per custom product category. That includes two remakes for Shirts, two remakes for Casual Pants, two remakes for Tailored Clothing Jackets and two remakes for Tailored Clothing Dress Pants.
Can I return a dress shirt?
Sometimes the shirt or dress can show signs that it was worn or washed. If this is the case, the store has every right to turn down the return. Many of the stores will say that they simply won't take the clothing as they can tell it is no longer new.
How does proper cloth work?
Proper Cloth masks provide more protection than cloth does on its own, as they feature a highly effective 5-layer design: a 3-layer non-woven, lab tested polypropylene filter, tucked neatly between 2 layers of premium, breathable shirting fabric.
Is proper cloth made in USA?
Proper Cloth's shirts are manufactured in Malaysia.
What to do with clothes you can't return?
Donate. Gift-swap parties and online exchange programs are good options for many consumers, but some gift recipients may not want to take the time required to manage them. If this sounds like you, consider donating unwanted gifts to charity, like a soup kitchen or Salvation Army.
Can I return clothes after removing tags?
If you do end up removing the tags and/or losing the receipt, the clothes will have to be in perfect condition (no wear and tear, wrinkles, or stretched-out areas) for anyone to consider the return.
Is proper cloth legitimate?
Customers are loyal to Proper Cloth, due to the fantastic customer service and the quality product. Many love the ability to customize their garments and comment on the excellent fit and beautiful fabric. Customers agreed that Proper Cloth had a vast array of fabrics to choose from.
Who owns proper cloth?
Seph Skerritt - FounderSeph Skerritt - Founder - Proper Cloth | LinkedIn.
How much does a proper cloth shirt cost?
My first thought was that it would be way too expensive to get all my dress shirts made to order, but then I remembered seeing something recently on Facebook about Proper Cloth and how their custom shirts start at only $85.
Does proper cloth go on sale?
Select products up to 40% off.
Who is proper cloth?
Founded in 2008, Proper Cloth is a pioneer and leader in quality custom-fit, made-to-order shirts, pants, jackets, and suits. We remain unique in our approach, combining technical innovation with premium materials and tasteful clothing design.
What are back darts on a shirt?
Darts are two seams sewn into the back of a shirt that together remove a total of 1.5” of fabric. Each dart takes out . 75” at its widest point. Darts start just below the armpit, gradually becoming larger until their widest point at the midsection, decreasing in size until they end a few inches above the shirt bottom.
Can I return a dress shirt to Macys?
With your original receipt you will not have a problem returning any item at Macy's. Without your receipt, you will be given a store credit for the lowest selling price within the past 180 days.
Can you return dress shirts at Macys?
It's free! Bring your item(s) along with the packing slip or receipt and the original form of payment to any Macy's store.
What is considered return abuse?
Refund abuse (aka. returns abuse) occurs when a customer uses the returns policy of a merchant so much that it becomes unprofitable. Customers may also abuse refunds by faking returns/receipts, or reselling merchandise.
Can you return clothes if they shrink?
Just as manufacturers have the right to return fabric that shrinks more than was quoted -prior to production, you must test the fabrics (see pg 158 in the Entrepreneur's Guide) consumers are entitled to the same courtesy; that's why they choose to frequent given stores and why you want to sell to those stores.
What is proper cloth?
“ Proper Cloth is committed to customer satisfaction. Buying an item as personal as a made-to-measure shirt over the internet could be a risky venture. Yet Proper Cloth personalizes it with great communication and specific answers to questions.
How long does it take to get a refund from a shirt?
Let’s just get this out of the way. If you’re not 100% satisfied with your shirt, for any reason, you can return it to us within 90 days for a full refund, or within 120 days for store credit. It doesn’t matter if you’ve had the shirt laundered once or twice. It doesn’t matter if you’re returning the shirt because you don’t like the way it fits, don’t like the fabric, or don’t like the style. All you have to do is return your shirt within 90 days for a full refund.
Can you get a refund for a remade shirt?
Yes! Receiving a complimentary remake does not dis qualify you from a full refund. You just need to return both the original and the remade version of the shirt to us.
What is a return policy?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, and the timeframe over which returns are accepted.
Why do we need a return and exchange policy?
Just like having a formal return and exchange policy will help eliminate some of the hours spent on customer service, using the right services for processing returns and exchanges will save you both time and money on the shipping and fulfillment and operations sides.
What is the difference between returns and exchanges?
When a customer returns a product for a refund, the business usually loses money on the customer acquisition and return shipping costs, plus it needs to refund the customer any profit made on the original order.
How to encourage exchanges over returns?
A common way to encourage exchanges over returns is by only offering to cover the cost of return shipping if the customer chooses to exchange the product. When presented with the three options above, the choice to get a store credit or new product may be more appealing to those who have not fully sworn off your brand.
What does it mean to return something in ecommerce?
In ecommerce, the customer usually decides independently if they want a return (which signifies a refund ) or an exchange (usually for a gift card or a replacement product of equal value).
What is returnly app?
Returnly is one of the larger self-service returns providers for ecommerce stores. The app provides online stores with their own customizable “Returns Center,” which customers can sign into using their order number or email address to access their past purchases and select items they wish to return.
When a customer chooses to return a product for a refund or exchange, one risk a company often
When a customer chooses to return a product for a refund or exchange, one risk a company often takes on is whether or not it will be able to resell the item.
Domestic Returns
Return items must be received by us within 28 days of the shipped date to be eligible for refund. Once an order has been placed it can't be canceled or changed. In the event of a return, any applied discount/coupon is forfeited and may not be re-used. Final sale items are not returnable. Shipping and handling are nonrefundable.
International Returns
Return items must be received by us within 60 days of the shipped date to be eligible for a refund. Once an order has been placed it can't be canceled or changed. In the event of a return, any applied discount/coupon is forfeited and may not be re-used. Final sale items are not returnable. Shipping and handling are nonrefundable.
