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what is costco's return policy on printers

by Lilly Ortiz Published 2 years ago Updated 2 years ago
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She claims the printer had problems right after she bought it, but she didn’t get around to returning it for eight years. Costco’s return policy says electronics can’t be returned more than 90 days after purchase, but printers aren’t included in that, so she apparently thought she could just return it whenever she wanted.

Costco's return policy says electronics can't be returned more than 90 days after purchase, but printers aren't included in that, so she apparently thought she could just return it whenever she wanted. When she brought it to the store, the manager said it could not be returned.Aug 31, 2018

Full Answer

How does Costco afford its return policy?

You’ll have to go to a warehouse if you want to return the following items:

  • Special Order Kiosk Items (like custom flooring or garage doors, for example)
  • Eyewear
  • Digital goods like tickets
  • Tires
  • iTunes & Google Play
  • Jewelry
  • Perishable items
  • All Apple products

Does Costco accept returns without receipts?

The straightforward answer is yes, you can indeed return an item at Costco even without a receipt. Though I recommend you read more to find out some crucial things about Costco’s return policy. The main reason why Costco allows returns even without a receipt is that you have a membership.

What is Costco 's return policy?

  • Perishables cannot be returned, especially food
  • Costco can’t accept returns on items that are missing parts or accessories
  • You have to be a member to return items to Costco
  • You cannot return anything from an old membership, even if you use another person who is a current member

What happens to returned computers at Costco?

Costco has until now allowed customers to return items at any time for a full refund, except for personal computers, where returns were limited to six months. … Financial analysts, who have raised concerns about the financial repercussions of Costco’s permissive policy, appeared relieved by the change.

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Can a printer be returned to Costco?

With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return.

Can I return printer to Costco after 2 years?

Risk-Free 100% Satisfaction Guarantee Electronics: Costco will accept returns within 90 days (from the date the member received the merchandise) for Televisions, Projectors, Major Appliances (refrigerators above 10 cu.

Can you return a printer after using it?

Technology and business machines, such as computers, laptops, digital cameras, printers and tablets, may be returned within 14 days of the date of receipt.

Can I return an item to Costco after 90 days?

Although the general Costco return policy is wide-ranging and applies to most merchandise, the company does break out a specific, more limited return policy when it comes to electronics. As with many retailers, Costco only accepts returns on certain electronics for 90 days after customer receipt.

Does Costco double the warranty on printers?

Does Costco Offer An Extended Warranty? Yes. While you will automatically get two years of coverage for most electronic and appliance purchases, there are ways to extend your warranty coverage past the initial two years. But, you will either need to pay extra, or use a Costco Citi credit card.

Can you return something to Costco after 3 years?

Costco is known for having a very generous return policy. Members can return almost any product at any time if they are not satisfied with it. Some members, however, may see this as an opportunity to return worn or used items several years after buying them.

Can I return an HP printer?

Return refunds may be subject to a restocking fee of up to 15% of the purchase price, plus any applicable sales tax, unless the product is defective or the return is a result of an HP.com error.

Can I return an opened printer to Best Buy?

Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return.

Can you return an opened printer to Walmart?

Items sold and shipped by Walmart can be returned or replaced, when available, by mail within 90 days of receipt. To ensure your item may be returned, review the exceptions on our corporate Return Policy page. For items sold by Marketplace Sellers, find more details about Marketplace returns.

Is there a time limit on Costco returns?

Pretty much everything in the warehouse is returnable with no time limit. No questions asked. This guarantee also includes your Costco membership. You have 364 days from the date you sign-up to try out the membership and see if it works for you.

What items Cannot be returned to Costco?

14 Items You Can't Return to Costco Even with a MembershipTelevisions. If you're in the market for a new television, Costco has you covered. ... Household appliances. ... Drones. ... Computers. ... Cellphones. ... Jewelry. ... Cigarettes and alcohol. ... Tires.More items...•

Can I return opened electronics to Costco?

Can you return electronics at Costco? We know a lot of shoppers go to Costco to score sweet deals on electronics. At Costco, you can return electronics to Costco as long as it's within the 90 day return window.

Is there a time limit on Costco returns?

Pretty much everything in the warehouse is returnable with no time limit. No questions asked. This guarantee also includes your Costco membership. You have 364 days from the date you sign-up to try out the membership and see if it works for you.

What items Cannot be returned to Costco?

14 Items You Can't Return to Costco Even with a MembershipTelevisions. If you're in the market for a new television, Costco has you covered. ... Household appliances. ... Drones. ... Computers. ... Cellphones. ... Jewelry. ... Cigarettes and alcohol. ... Tires.More items...•

Can I return a mattress to Costco after 2 years?

So, you might be asking yourself, “Can I return a mattress to Costco after a year?” Absolutely. All of this falls under their 100% satisfaction guarantee. In addition, there is no time limit on returns, so long as you're a Costco member and you purchased it from them.

Can Costco look up old receipts?

If your purchase was done within the last two years, you can view or print a copy of your receipt from your Costco.com account. Sign in to your Costco.com account, select Orders & Purchases, and select the In-Warehouse tab. Find the purchase you're looking for then select View Receipt.

Does Costco give full refunds?

Yes, Costco gives full refunds for items, including any shipping and handling costs. Even if you return items online, they will cover return costs...

Can I return a Costco product after use?

As long as it is an item that doesn’t fall under the exception category, used items can be returned to Costco with a full refund. Even if the item...

How long do Costco refunds take?

If done in a warehouse, the refund immediately. If you return an item via their online store, Costco will send a return to the card you purchased t...

Costco Return Policy

We are pleased to inform you that Costco has a pretty generous return policy. In fact, if you aren’t satisfied with your Costco membership, you can even return that! Costco wants their members to feel secure knowing that practically everything you buy can be returned.

How to Make a Return at Costco

Returns are flexible at Costco. They offer you the choice to return items that you bought in the store as well as online purchases in person to your local Costco warehouse store.

How to Make a Return at Costco.com

Returning items purchased online through their website is quick and easy. Items returned online will also include a refund of your shipping and handling fees. Even better news? If you have to send the item back, Costco will pay for the return shipping.

Costco Electronics Returns Policy

The return policy is a little bit stricter for electronics at Costco. You will need to return electronics within 90 days of purchase. The items subject to this return policy includes projectors, computers, touchscreen tablets, smartwatches, cameras, aerial cameras (drones), camcorders and MP3 players.

Costco TV Returns Policy

The return policy for televisions is also stricter than other purchases. You will need to return the TV within 90 days.

Costco Diamond Returns Policy

When it comes to high end jewelry purchases, in particular diamonds over 1.00ct, you can expect your return to be a credit only. Be sure to have all your original paperwork, and your diamond will also need to be inspected by a Costco Graduate Gemologist for verification of its authenticity.

Costco Cigarettes and Alcohol Returns Policy

Most Costco locations will not accept any returns for alcohol or cigarettes. However, laws for the return of cigarettes and alcohol are determined by individual states so be sure to check with your local Costco for their specific policy.

How long is the return period for Costco?

Remember that exception to the rule I mentioned? Electronics only have a 90-day return period. However, if you have a manufacturer warranty that extends beyond that, Costco will honor it.

Where to return contact lens order?

Walk right on by the general returns line at the warehouse if you need to return a contact lens order. Instead, take your return to Costco’s Optical department where the line is much shorter. They can process any optical returns.

Does Costco have an app?

Download the KCL app and we’ll inform you every time Costco changes their policy, and we’ll tell you about all the best deals we see.

Can you return food at Costco?

In Costco world, you can return food for a refund. Yes, even opened food.

Does Costco have a return policy?

Costco’s return policy is liberal and they’re trying to nudge you off the fence of buying with the promise that if you get home and regret your purchase, decide you don’t like it, find it doesn’t fit — whatever — you can bring it back for a return.

Can you return jewelry over one carat?

You can return jewelry, like diamonds, but for any diamonds over one carat, you’ll need the IGI and GIA reports if they came with your order.

Can you cancel a membership for too many returns?

I’ve heard of memberships getting canceled for too many returns, although there’s no hard and fast number of returns that will jeopardize your membership. Yet another reason not to abuse the system.

What Exactly is the Costco Return Policy?

Costco calls it their “Risk-Free 100% Satisfaction Guarantee ” and with very few product exceptions, they’ll refund you the purchase price if not completely satisfied.

How long does Costco return electronics?

Due to some abuse from shoppers in recent years, Costco has shortened their return window on electronics from unlimited days to 90 days.

What Items Can’t You Return to Costco?

Here are the handful of items that you can’t return to Costco for a full refund.

What About Returning Furniture That I Bought Online?

I started a live chat session with Costco and asked this exact question.

Can You Make a Return Beyond the Manufacturer’s Warranty?

From some recent comments I have received it seems Costco will not take back an item if it has gone beyond the manufacturer’s warranty.

How to return Costco membership card?

Simply take your Costco membership card (or number), and the item you want to return, to the customer service desk.

How long do you have to return a TV at Costco?

You now have 90 days from date of purchase to return televisions, tuner-free displays, projectors, major appliances, computers, tablets, cameras, camcorders, MP3 players and cell phones. The 90-day policy is still fairly liberal and simply keeps Costco members from bringing back 5 year-old HDTV’s that now have a yellow picture.

How long does it take to get a price adjustment?

Be careful. In order to get a price adjustment, it must be an on line purchase, online adjustment within 30 days. Warehouse purchase must be warehouse adjustment within 30 days. You will be denied if you online purchase and attempt warehouse adjustment or vice versa.

Can you return wine and beer?

The ability to return wine, beer and spirits varies by state law — same for cigarettes — so be sure to check with your local club for specifics.

Does Costco have a return policy?

Costco has a very customer-friendly return policy . But there are limits, so keep that in mind and check out the website before you head to the store to make a return. Should a dispute arise when you try to return something, remember that all returns are processed at the manager’s discretion.

Is Costco lenient on refunds?

Costco’s refund policy is very lenient when it comes to this common scenario.

Can you return anything to Costco?

The ground rule when it comes to Costco’s refund policy is that you can basically return anything, at any time, no questions asked — with some limited exceptions.

Did a friend return expensive items that were quite old?

watched a friend return expensive items that were quite old and he had no issue; that was many years ago in Portland Oregon and I truly felt a bit uncomfortable that he was even returning items that broke from normal wear and tear.

Can you return items purchased through a special order kiosk?

As a general rule, items purchased through special order kiosks or that are customized in some way can’t be returned.

How long can you return a Costco printer?

Costco’s return policy says electronics can’t be returned more than 90 days after purchase, but printers aren’t included in that, so she apparently thought she could just return it whenever she wanted. When she brought it to the store, the manager said it could not be returned.

Does Costco have a return policy?

Costco does not officially have a limit on the number of items a person can return, but that doesn’t mean they don’t notice when someone is abusing the return policy. “In the event a member is not satisfied with Costco merchandise, the membership fees may be refunded and the membership canceled.

Did Costco give a refund to a printer?

Costco also gave her a refund for the eight-year-old printer and the ink she’d purchased for it. I like to imagine it as a parting gift.

How can I return an item purchased in a Costco Warehouse?

With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist...

Return or Replace your Costco.com Online Order

We are committed to offering the best value to our members, with a risk-free 100% satisfaction guarantee on both your membership and merchandise. View Costco's Return ...

What is Costco's return policy?

Risk-Free 100% Satisfaction Guarantee On Membership: We will cancel and refund your membership fee at any time if you are dissatisfied. On Merchandise: We guarantee...

Reprint Your Return Label

If you have already requested a return label, but haven't received it yet, then follow these steps: Select My Account in the upper right-hand corner of the...

Can I return jewelry purchased on Costco.com?

Refunds made on jewelry purchased on Costco.com include all shipping and handling fees. There are two ways to return your jewelry item: Stop by any Costco location with...

What's the Status of my Return or Replacement?

You can find the status of your return or replacement order by following the below steps: Follow the prompt to log into your account. Choose the Order Details button...

How can I reschedule or cancel the pickup of my large item return?

To reschedule or cancel the pickup of a large item return: Log into your account through Sign In / Register. Select Orders & Returns and select the order that...

How long does Costco return laptops?

Effective November 4th, 2002, Costco Wholesale’s desktop and notebook computer return policy is six-months from the date of purchase. After six-months from the date of purchase, all service and technical support will be subject to the applicable remaining manufacturers' warranty.

Does Costco have a return policy?

Costco Return Policy. All products have a one-year return policy except desktops and laptops (see below). It doesn't specifically state one year but if you call them @ 1-800-955-2292, they will tell you that their return policy is one year. They even refund the shipping.

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