Can Ruggables be returned?
Any items purchased from Ruggable.com can be returned for a full refund (minus a $25 processing fee* per item) or exchanged within 30 days of the delivery date. See additional information on exchanges here. To receive a full refund, the original item MUST be in new condition and returned without: Pet dander or fur.
Does Ruggable charge for return shipping?
For customers residing in the U.S.: If you received your order within the last 30 days to a U.S. address, we encourage you to use our Self-Service Portal below to return or exchange your product. Please note that we charge a $25 processing for each item returned.
How many times can you wash a Ruggable rug?
Your rug can hold up to 4 times its weight in dirt, dust, and dead skin cells. With all the microorganisms in your rug, it's said to be 4,000 times dirtier than your toilet. Experts recommend professional rug cleaning at least once every 12 months.
Are Ruggable rugs made in China?
Our Rug Covers are made in the USA with imported materials.
How do you stop Ruggable from sliding?
0:001:36How to Keep Rug From Sliding on Hardwood Floor - YouTubeYouTubeStart of suggested clipEnd of suggested clipSo easy to put on because you can just peel it off like a sticker you can even put them in theMoreSo easy to put on because you can just peel it off like a sticker you can even put them in the washing. Machine without worrying that it'll come off trust.
Are Ruggables really washable?
Ruggable rugs let you do just that: All of the brand's rugs are entirely machine washable. Ruggable rugs come as a two-piece set with a non-slip rug pad and a top layer that attaches with a Velcro-like grip.
Can I use OxiClean on Ruggable?
We strongly recommend washing Ruggable rugs with a mild, non-bleach detergent. If you need specific recommendations, Ruggable rug owners have their favorite detergents that work best for them. Among our customers' favorites are OxiClean White Revive, powdered Tide, and Tide Pods.
Can you use a regular Rug Pad with a Ruggable?
Can you use a different pad with Ruggable? Of course! You can use an additional classic rug pad with a Ruggable and use it just like you would with a standard rug. We highly recommend doing this to protect your flooring and provide extra padding beneath your Ruggable.
Can I wash my Ruggable in hot water?
Washing Instructions for Ruggable Rugs Ruggable recommends washing your Rug Cover in cold water using mild and non-bleach detergent. You can then dry the Rug Cover in the dryer on low heat. Avoid high heat. The Rug Cover can also be hung and air-dried if you prefer.
Are Ruggables toxic?
Our rugs are thoroughly tested for toxicity and meet government standards, including federal standards for children's products. We do not chemically treat our rugs in any way, and we only use water-based dyes for our Rug Covers that are non-toxic and considered wearable (like clothing).
Are Ruggables sold in stores?
Are Ruggable rugs sold in stores? You can now buy Ruggable rugs at Home Depot, Lowe's, Walmart, Target, Bed Bath & Beyond, and Kohl's.
Is Ruggable an American company?
Ruggable is a Los Angeles-based, venture-backed e-commerce company revolutionizing the market for residential and commercial rugs.
Does Rugs USA have free returns?
Although we offer free shipping, we do not cover return shipping costs. The customers cost of returning will vary based on product and will be displayed upon processing your return. We offer discounted pricing on all return labels to provide the best returns pricing to our customers.
How long do Ruggable rugs take to ship?
Ruggable usually takes about a week to make your order, and then another 3 to 7 business days for shipping. As Ruggables purchased via its site are made to order, you should be prepared to wait for your rug to arrive.
Are Ruggable rug pads washable?
The Ruggable rug is an easy-to-clean two-piece system. Our removable Rug Cover is 100% machine-washable, water-resistant, and stain-resistant.
Can I change my Ruggable order?
All cancellations must be requested within 48 hours of placing your order. If you would like to cancel your order, please email our Customer Care team at support@ruggable.com.
Frequently Asked Questions About Ruggable
Now that you know what Ruggable is and how it works here are some of the most commonly asked questions about Ruggable and the answers that will tell you everything you need to know about Ruggable:
Are Ruggable Rugs Returnable?
In most circumstances, you can return a Ruggable rug if you’re not happy with it. The official Ruggable return policy is:
What are Ruggable Rugs Made of?
Ruggable rug covers are made from polyester and in some cases a mix of polyester and acrylic. They are available in several styles ranging from a thin standard style rug to a jute textured rug and a thick and soft shag style.
Are Ruggable Pads Washable?
The only washable part of the Ruggable system is the polyester rug cover. The rug cover can be washed the same way that you would wash a blanket in a washing machine. The rug pads that go underneath the rug covers should be spot cleaned only.
How Often Should You Wash Your Ruggable Rug?
You can wash your Ruggable rug cover whenever it’s dirty. Most people like to wash their rug covers on a regular basis but you can also wash them if they become stained as the result of a spill or a pet accident. If you follow the suggestions for washing the rug cover it shouldn’t fade, run, or look worn after washing.
Are there Any Ruggable Pad Alternatives?
All of the Ruggable rug covers are designed to be used only with the Ruggable rug pad. They can’t be used with any other types of pads or without a pad. If you don’t use the Ruggable pad with the rug cover the rug cover may slip and slide on the floor.
Where Are Ruggable Rugs Sold?
For the best selection of Ruggable rug covers and rug pads, it’s best to shop online on the Ruggable website. But you can also buy Ruggable rug covers and pads at Home Depot, Lowe’s, Walmart, Target, Bed Bath & Beyond, and Kohl’s.
