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Can you return online purchases to Staples?
How do I return or exchange something I've ordered online? You can bring your item to any Staples retail store, even if you ordered it online. You may also call Staples Preferred Customer Service at 1-888-515-8880.
How do you return an item you bought online?
Most businesses with an online store have a return policy in place. As a consumer, it's important to understand how to return online orders before you buy....Read the store's return policy. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
What is the return policy at Staples?
Make sure you go back to the same store you originally made the purchase. If you don't have a receipt, and Staples can't verify the purchase, you'll get either store credit or an exchange. The price they'll give you is the lowest selling price within the last 30 days.
Does Staples charge a restocking fee?
Slightly better is Staple's return policy, which states, “If you're not 100% satisfied with your Staples purchase, return it for any reason.” No restocking fees and no limits on unopened software, office supplies, or ink and toner.
How long do I have to return an item bought online?
When you buy an item online, by law, you have 14 days to return it. And that's 14 days from when it arrives. That's because under the Consumer Contracts Regulations, you have the right to see a product in its actual form (rather than just simply a photograph) before making your final decision.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
Can I return opened items to Staples?
Unopened, unexpired items may be returned at any time. Opened or expired items cannot be refunded.
How long do Staples refunds take?
How Long Does the Staples Return Processing Take?Payment and Refund MethodEstimated Waiting TimeMajor and prepaid credit cardsThree to five daysRefund coupons72 hours via email or seven to ten days via postal mailStaples credit accountsThree to five business days2 more rows
Can you return a laptop to Staples?
If not completely satisfied with your purchase, you have 30 days to initiate a return -- 14 days for computers, laptops, tablets, eReaders, smart/cell phones and unopened drones) in saleable condition, in original packaging (including UPC code, manual, parts and your receipt or packing slip) for a full refund or ...
How do I create a return label?
3 steps to creating a return labelStep 1: Choose a shipping carrier and mail class. When creating your own return label, you'll select which shipping carrier you want to go through and which mail class the package falls under.Step 2: Enter the address. Provide your business's return address. ... Step 3: Pay for postage.
How do I print return labels?
Here's how:Select the History Tab.Select the order you want to prepare a Return Shipping Label for.The Order Details panel will open. Click Return Label. The Return Label window will open. Select Print-at Home Label, either USPS Return Label,
How long does it take for a staples refund to be processed?
Refund Policy. Once an item is returned to store or has arrived at the warehouse, it can take up to 5 business days to see the refund on your credit card. Store purchases: If you don’t have a receipt, an exchange or a store credit will be offered provided a proof of the purchase can be verified, at Staples’ discretion.
When will we get a refund for 2020?
Holiday: For items purchased between November 1st and December 24th, 2020, we’ll gladly provide you a refund or exchange on your purchases until January 16th,2021 or 14 to 30 days** from purchase date, whichever is longer. Covid: Stores currently have measures to extend their return policy.
How long do you have to return a drone?
If not completely satisfied with your purchase, you have 30 days to initiate a return -- 14 days for computers, laptops, tablets, eReaders, smart/cell phones and unopened drones) in saleable condition, in original packaging (including UPC code, manual, parts and your receipt or packing slip) for a full refund or replacement.
Can you return a laptop to staples?
Items that may contain personal information (computers, laptops, tablets and other technology products with memory) are to be returned to a Staples retail store only. Personal information must be removed from electronics before returning it.
Do Eco fees get refunded?
Eco-Fees will be also refunded automatically when you return an item. When you place an order on our site, there is a preauthorization charge done on your credit card. These funds are a reserve your credit card puts aside and is only received by us once you have the item in hand.
How Do Staples Returns Without a Receipt Work?
It’s always easier to return an item with a receipt, whether you’re returning it to Staples, Walmart, or Target. If you don’t have the receipt for the item you want to return, it’s helpful to bring the card you used for the purchase. This way, the cashier will be able to find the receipt in the Staples system.
How Long Does the Staples Return Processing Take?
The processing time of the Staples returns varies depending on the payment method and the refund method:
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What is staples return policy?
The Staples Return Policy policy is targeted at making returns easy for the users.
How to return staples?
If you wish to return your items by using the shipping label, you need to go through the following steps: 1 Visit this link on Staples’s website and click on ‘I purchased it online’. 2 On reaching ‘ My Orders’ tab, fill in your Order ID to select the product you want to return or you want to exchange. 3 Fill all the required information in the tabs provided, review your order and press the submit button to place the return order. 4 Do not forget to include the purchasing receipt, Universal Product Code (UPC), manuals, parts, Original Packing with the order; else Staples will not consider the order. 5 Print the return label and attest to your bag with the reason for returning mentioned. 6 You can drop off your package at the nearby UPS dropbox on the address printed on the return label
How long does it take for staples to refund?
if you paid by cash, with a debit card or check and your pretax amount exceeded by $500. Major and prepaid credit cards: 3–5 days. Staples credit accounts: 3–5 business days.
Can you exchange a staples product?
Staples Exchange Policy. Carry your receipt to exchange your product, which should be in original condition. You can exchange or return the unopened product. However, if you have opened the items such as software you can only exchange it with the same product.
Can staples be returned?
Staples follows a flexible return policy for its customers, there are many items that cannot be returned at all and some can be returned at any time you wish to return them. When you are returning a product ensure that the product is in its original packaging and has UPC code intact on it.
How long does it take to return a computer to the store?
Computers & Laptops – 14 days. Make sure all personal information is removed before returning to the store. Items Bought with a Check – 14 days and you can only return item for store credit. The 14-day return window is pretty short on the above items so make sure the product is a “keeper” fairly quickly.
What happens if you return something without a receipt?
Warning: If you try and return too many items without a receipt you might raise a red flag and they can deny your return. If you lost your online receipt, simply go to your online account and click on My Orders and you can print out a copy of it.
How long can you return a check?
Items Bought with a Check – 14 days and you can only return item for store credit. The 14-day return window is pretty short on the above items so make sure the product is a “keeper” fairly quickly.
Does staples have a time limit?
Staples Branded Office Supplies DON’T Have a Time Limit: I was a bit surprised by this when a former Staples employee said it on this Reddit forum. Apparently they really want Staples branded products to have a perceived lifetime guarantee. So feel free to return that 3-year old stapler that keeps getting jammed.
Can staples refund a receipt?
Make sure you go back to the same store you originally made the purchase. If you don’t have a receipt, and Staples can’t ver ify the purchase, you’ll get either store credit or an exchange.
Is staples return policy straight forward?
Return Policies, Staples. The Staples return policy seems fairly straight-forward at first glance, but in actuality it has a bunch of nuisances based on the item you’re buying and what form of payment you use.
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1. Log into your Staples account
To return an item online, you must have a Staples account to access our self-serve returns service. Get started by logging into your Staples account to view your recent orders in your Order history. Click on ‘View All Orders’ if you are unable to find the order you wish to return.
2. Select an order to start a return
Choose your order and ensure it is eligible for return - orders that are cancelled or still in processing may not be eligible for return. Click on ‘Return Order’ to initiate the return.
3. Select items to return
Select the item (s) you wish to return by clicking the box around the item. Once you’ve selected the item (s), choose a reason for your return then click ‘Continue’ to proceed to submitting your return. Cancelled items and certain products or items past return periods will not be eligible for return.
4. Follow the instructions
After you submit your return, you will see a summary of your return and receive an email outlining the return instructions for your product.
Still looking for help?
Find your closest retail location to return your order purchased in store .
