Full Answer
What is the return policy for items of higher value?
If lesser value: a refund for the cost difference will be issued If higher value: we will treat this as a return and you are free to place a new order for the higher valued item Returns or exchange requests must be made within 60 days of the date you receive your order.
How do I contact taylorswift?
If you can’t find the answer you’re looking for in our FAQ, please reach out to us at taylorswift@umgstores.com . Someone on our team will be back with you shortly.
What happens if my package is returned for a shipping error?
If your package is returned to our facility due to a shipping error, we’ll reach out to you via the email address provided with your shipping information. If we don’t get a response within 5 business days, we hold the right to refund your order. This applies to all merchandise orders, including limited edition and pre-order sales.
How do I contact Taylor nation?
You may contact Taylor Nation with privacy inquiries or to exercise your privacy rights related to the Taylor Nation Mailing List at privacy@taylorswift.com. For questions, comments or requests not related to this privacy policy please see this FAQ regarding how to contact UMG.
How do I get a refund from Taylor Swift?
Returns/Exchange PolicyYou must have the order number and email used at time of purchase to initiate this return. If you are unsure of your order number please reach out to us at taylorswift@umgstores.com for assistance.You must have access to a printer in order to print out a return mailing label.
What is the return and exchange policy?
A return policy is a set of rules that merchants establish to manage how customers return or exchange unwanted or defective products that they've previously purchased or received as a gift.
Can you cancel orders on Taylor Swift Store?
How do I cancel my order? We should be able to cancel your order or any item from your order providing we haven't already dispatched it to you. Just enter your request below and we will do our best to action it before it goes to our warehouse. We are not able to cancel your order once it's been processed.
Why does Taylor Swift merch take so long to ship?
However, in some instances, due to high demand, longer shipment timelines may apply. We will do our best to disclose these timelines to you when purchasing. Shipping and delivery dates aren't guaranteed unless otherwise noted.
What is 30 day return policy?
For example, the 30 days could mean that you have to exchange the purchase within 30 days of purchasing the items. It could also mean that you have 30 days to use a promotion or discount within the store.
What does return within 30 days mean?
"A 30-day return policy" means that if you return the goods to the store within 30 days, the store will give you your money back. If you bring the goods back after 30 days, then it is too late.
How do I contact Taylor nation?
You may contact Taylor Nation with privacy inquiries or to exercise your privacy rights related to the Taylor Nation Mailing List at privacy@taylorswift.com. For questions, comments or requests not related to this privacy policy please see this FAQ regarding how to contact UMG.
Where can I email Taylor Swift?
If you would prefer to send Taylor Swift an email, you can reach out to her at Republic Records (communications@umusic.com). Finally, some celebrities have been known to respond on social media. You can try contacting Taylor Swift directly that way.
How do you pay for Taylor Swift merchandise?
When checking out, you will be given the option to pay by bank issued credit/debit card or PayPal. We accept American Express, Visa, MasterCard and Discover. Your order will show up as "SP * TAYLOR SWIFT SHOP" on your credit card statement.
Is store Taylorswift com legitimate?
Overview. Taylor Swift has a consumer rating of 1.37 stars from 19 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Taylor Swift most frequently mention customer service problems. Taylor Swift ranks 46th among Memorabilia sites.
How old is Taylor?
32 years (December 13, 1989)Taylor Swift / Age
Who makes Taylor Swift merch?
Urban OutfittersTaylor Swift teamed up with Urban Outfitters for an exclusive merch collection to celebrate the anniversary of Folklore.
What is an exchange policy?
An exchange policy is a document that outlines the rules for making exchanges for purchased goods or services. An exchange policy explains which items can be exchanged and the details of the exchange process.
How long does a consumer have to return goods?
between 28-30 daysIf a retailer does have a returns policy, then you'll usually have between 28-30 days to return an item and get a refund or exchange. Often, shops will extend this period immediately after Christmas, so you do have a few weeks to make up your mind whether you really do like that scarf or not.
What's the refund policy?
A refund policy is a document that outlines the rules for getting refunds for purchased goods and services. A refund policy often details the eligibility requirements for refunds, types of refunds given, the refund timeframe, and the return process.
What is no return no exchange policy?
This “No Return, No Exchange” policy only refers to those goods which, at the time of the sale, had hidden defects or imperfections. Hence, it cannot be availed of where the defect of the goods was due to the mishandling of the buyer, or in cases of “as-is-where-is” transactions, or in sale of second-hand articles.