Full Answer
How do I get my Chromecast repaired?
Chromecast should only be repaired by Google or a Google authorized service provider. Unauthorized repairs or modifications could result in permanent damage to the device, and may affect your warranty coverage and regulatory authorizations. Contact customer service for authorized service.
Where can I find regulatory information for my Chromecast device?
Regulatory information, certification, and compliance marks specific to Chromecast can be found on your device under Settings > System > About > Regulatory labels and in the center of the back of your device. Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
Where can I buy compatible accessories for my Chromecast?
Compatible accessories are available on the Google Store and at Google authorized resellers (look for Google’s “made for” badge ). Chromecast and its power adapter generate heat during normal operation and comply with applicable surface temperature standards and limits.
Can I return a Nest thermostat to Google?
Return a device for a refund. You can return an item you bought from the Google Store only within 15 calendar days after the day you received it. If you bought Nest Thermostat or Nest Protect from the Google Store, you can return your device only within 30 days.
Can I return my chromecast?
If you'd like to return your device for a refund, please contact the retailer from which you purchased your Chromecast for more information on their refund policy. Your Chromecast Audio comes with a limited warranty. Before returning your device, please be sure to perform a factory reset on your device.
What is Google's return policy?
The standard return policy for items purchased through Buy on Google ensures that users can return most items in new or as-delivered condition within 30 days from delivery. Return shipping fees or free returns is shown on the item's details page. Tip: Your orders are protected by the Google Guarantee.
Does Google Store offer refunds?
You can return most items you bought from the Google Store within 15 calendar days after the day you receive it. Returns are subject to the standard return policy.
How do I return a Google purchase?
How to request a Google Play Store refund on mobileOn any Android device linked to the account you made the purchase from, go to the Play Store page of the item you purchased and hit the Refund button.In the pop-up that appears, click Request refund to confirm.More items...•
What is refund and return?
A return is when a customer sends an item back to your store or warehouse. They usually have to return an item before they get a refund. A refund means giving the customer all or some of their money back for an unwanted item.
How long does Google Store take to refund?
Refund turnaround timesPayment methodEstimated Refund timeGoogle Pay1 business day Refunds appear in your Google Pay account. Occasionally this can take up to 3 business days.24 more rows
How do I return an item?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
How do I ask for a refund?
Refund Request Letter—Why Is It Important?Ask for a refund in a polite and formal language.Include details about the product—what was purchased, when, and what the price was.Explain why you want to return the item.Mention relevant aspects of the transaction such as dates and place of delivery.
How do I ask for a refund example?
Request a refund politely and in a proper manner. Include product information, such as what you bought, when you bought it, and how much it cost. Make clear why you're returning the product. Ensure essential details about the transaction, such as the delivery date and location.
How do I politely decline a refund request?
No matter what means of communication you pick, you should be firm and polite. Use active language in your communication. Instead of saying “Your case has been investigated” and “The refund can't be provided”, go for “I have carefully looked into your situation” and “We can't issue a refund according to our policy”.
Can I return a phone if I don't like it?
If you're within this period, no probs. Take your phone in its original packaging with your receipt back to the shop. If you cannot find a returns policy, it's worth trying anyway. Again, take your phone in its original packaging, along with your receipt, back to the store where you bought it and ask.
How long do you have to return a phone?
You can return or exchange a Device or accessory (“Device”) for a refund within 14 days of the purchase or lease date of the original Device.
Can you return a phone if you don't like it Samsung?
We cannot accept returns or exchanges for final sale items or items not bought directly from Samsung.com or through the Shop Samsung App. Eligible returned items must be received by Samsung within 15 days of receipt by customer (unless purchased under a special promotion that expressly extends the trial use window).
How do I return an item?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
How to reboot Chromecast audio?
While the Chromecast Audio is plugged in, hold down the button on the side of the Chromecast Audio. The LED will begin blinking orange. When the LED light turns white, release the button and the Chromecast will begin the reboot sequence.
Where is the serial number on Chromecast?
Your serial number can be found on the back of your Chromecast Audio under the HDMI logo. Before replacing your device, please be sure to perform a factory reset on your device. A factory reset clears your data from your Chromecast Audio.
Is Chromecast audio covered by warranty?
If you purchased your Chr omecast Audio from someone other than a Google-authorized retailer , your purchase is not covered by our warranty. Please review our Warranty policy.
What temperature should Chromecast be stored?
Chromecast is designed to work best in ambient temperatures between 32° to 95° F (0° to 35° C), and should be stored between ambient temperatures of -4° and 140° F (-20° and 60° C). Do not leave your Chromecast in places where the temperature may exceed 140° F (60° C), such as on a car dashboard or near a heating vent, as this may damage the product, overheat the product, or pose a risk of fire. Keep your Chromecast away from heat sources and out of direct sunlight. If your device becomes too hot, disconnect it from its power source if it is plugged in, move it to a cooler place and don’t use it until has cooled.
Where is the regulatory label on Chromecast?
Regulatory information, certification, and compliance marks specific to Chromecast can be found on your device under Settings > System > About > Regulatory labels and in the center of the back of your device. Regulatory Information: United States. FCC Regulatory Compliance.
What gen is Chromecast?
To review Chromecast safety, regulatory and warranty information, please choose the Chromecast that looks like yours below: Chromecast (1st gen)
What is Chromecast audio?
Chromecast Audio: Plugs into any speaker system that has an aux-in or line-in port using the included audio cable (#2). Chromecast Audio uses your existing Wi-Fi network to stream audio from the internet for playback on your existing speaker system.
What cable is used for Chromecast?
Optionally, speaker systems with RCA inputs and optical digital inputs are supported, but required cables are sold separately. USB power cable: Provides power to your Chromecast Audio. One end plugs into your Chromecast Audio, and the other end plugs into the power supply (#4).
Where is Chromecast made?
Chromecast was designed by Google LLC of 1600 Amphitheatre Parkway, Mountain View, California 94043 and assembled in China.
Can you expose Chromecast to water?
Do not expose Chromecast or the power supply to water or extreme conditions (moisture, heat, cold, dust), as Chromecast or the power supply may malfunction or cease to work when exposed to such elements.
