You can take the item back to a Goodwill store as long as you meet the following requirements:
- Bring the original receipt
- Leave tags attached to the product
- Return the item to any Goodwill Industries of the Southern Piedmontstore
Can I return an item to Goodwill?
You can take the item back to a Goodwill store as long as you meet the following requirements: Return the item to any Goodwill Industries of the Southern Piedmont store Goodwill does not offer cash refunds, vouchers, or store credit. After returning your item properly, you can exchange it for another product of the same value.
What is the grid at Goodwill Central Texas?
The GRID is Goodwill’s extension that sells electronics and computer accessories. To return any item to The GRID, you must bring it back to the store within the noted time frame: Before you return a Goodwill Central Texas item, make sure that it does not have a pink Final Sale sticker.
What are some of the biggest misconceptions about goodwill?
The biggest misconception I would like to clear up is about the Goodwill return policy. Can you return items to Goodwill? YES! And it does not have to be clothing items!! The Goodwill Return Policy mentions that you do need your receipt and it is within a 7 day period – and you only get STORE CREDIT – but do not go by what it says on the receipt.
What is the return policy for non-returnable items?
Such items, as well as food and beverages, are non-returnable. Pack up your product and its original receipt and return them to the store within seven days of your purchase.
Can goodwill be returned?
All Goodwill merchandise will be sold “as is” and we will no longer accept returns or exchanges. Please test all electronics (we have electrical sockets nearby) and try on apparel before making a purchase.
Can you return jeans to Goodwill?
All items (with the exception of drinks) may be exchanged at any Goodwill Southern California location within sixty (60) days of the original date of purchase, provided you have the original price tag and receipt. Items must be in original condition. Soiled or damaged returns will not be accepted.
How Many Goodwill stores are in Texas?
Today, in the state of Texas, Goodwill has grown to 15 corporate offices with over 140 locations.
What is goodwill refund?
We offer a store credit on certain items if the items are returned within 30 days of purchase and accompanied by the original receipt. We do not offer cash refunds. All customers exchanging items are required to update customer information in our database.
What is Ross return policy?
Full refund on merchandise (not used, worn or altered) accompanied by the original receipt within 30 days of purchase will be refunded in the same form of payment in which it was purchased. If merchandise was paid for with a check, cash will not be issued for five (5) days.
Where is the headquarters for Goodwill?
Rockville, MDGoodwill Industries / Headquarters
Is Goodwill accepting donations in Texas?
Residential, commercial, and all group bulk pick-ups have been temporarily suspended. However, you may donate curbside through our Clothing & Housewares Curbside Collection program. Our loyal donors are the heartbeat of Goodwill and it is with a grateful heart that we accept each donation.
Is Goodwill accepting donations San Antonio?
Donating Items to Goodwill Our free standing Donation Stations are open from 10:00AM -6:00PM.
Can you return stuff to savers?
We hope all our customers are happy with their Savers order but if for whatever reason you do need to return your order you can do so, as long as the items you wish to return are in an unused and resalable condition and returned within 28 days of receipt. Returned items must be unused and in their original packaging.
Does goodwill Colorado take TVS?
We cannot accept the following items: Televisions. Broken, stained or worn furniture. Paint, cleaning supplies, or other hazardous materials.
Does Goodwill Offer Any Exchange On its Products?
The exchange policy functions similarly to the return policy. Therefore the time frame and product exceptions are identical. You will have to travel to the store to pick up your item; Goodwill will not send an executive to collect it for you. You will need to return to the same store where you made the purchase and explain the problem.
Goodwill Refund Policy
According to the Goodwill Refund Policy, you will only receive an in-store credit as a refund. You will not receive your money or, if you paid with a credit card, money will not be sent to your account. As a result, you should think twice before trying any product until you are certain about it.
Return Policy
We offer a store credit on certain items if the items are returned within 30 days of purchase and accompanied by the original receipt. We do not offer cash refunds. All customers exchanging items are required to update customer information in our database.
Dressing Rooms
To ensure we’re providing a healthy and safe environment for both our team members and shoppers, we’ve decided not to reopen our dressing rooms. We understand that some shoppers may want to try on clothing to see if it’s the right fit, so we’ve extended our return policy.
Return Policy for Second Editions
At Goodwill’s outlet store, Second Editions, all items are sold as is, and we do not offer returns or exchanges.
Return Policy for The GRID
At Goodwill’s tech store, The GRID, we offer a store credit rather than a cash refund for any items returned with an original receipt. All customers exchanging items are required to update customer information in our database. How to receive a store credit at The GRID:
Advancing Business
Finding the right person for the job can be costly, in time and dollars. Goodwill Central Texas offers a highly efficient and cost effective way to connect employers with the job-ready personnel they need.
Staffing Services
Finding the right person for the job can be costly, in time and dollars. Goodwill Central Texas offers a highly efficient and cost effective way to connect employers with the job-ready personnel they need.
Return & Exchange Policy
We hope you love what you've ordered! But just in case you're not 100% satisfied, it is easy to return and receive a refund. Customers’ satisfaction is always our top priority.
Return & Exchange Conditions
Please contact us within 14 days of the item's arrival to you. Please include an explanation stating the reason and a picture showing the problem/defect for your return or exchange.
Return Address
If you wish to return the items, please send an email to us, our customer service representative will get back to you within 21 hours.
Order Cancellation
Your order will be fully refunded if it’s canceled within 24 hours of purchase. Please send an email to us if you decide to cancel the order.
Contact us
If you have any further questions, please feel free to contact us at service@goodgoodwill.com.
Does Austin Goodwill do combined shipping on multiple auction wins?
We absolutely will combine shipping on multiple auction wins! Just contact us when you've won all the auctions you want to ship together and we will provide an updated invoice with combined shipping charges. Please email or call us for a combined invoice prior to making your payment.
How do I get a revised invoice for combined shipping charges?
Send us an email at ecommerce@goodwillcentraltexas.org or give us a call at 512-681-3343 and we will adjust your invoice to account for combined shipping. Adjustments will appear on the invoice total but not indicate a direct change in the shipping charges themselves. Please email or call us for a combined invoice prior to making your payment.
I paid for my items, can I still get combined shipping?
Yes, we can issue a refund to your credit card as an adjustment for combined shipping, but we must wait 24 hours after the payment was made to issue the refund and it will take 3-5 business days for the credit to appear on your credit card statement.
I live in the Central Texas area, can I pick up my item directly from Austin Goodwill?
Absolutely! We are available for local pickups Monday-Friday 9am to 330pm. Send us an email (via ecommerce@goodwillcentraltexas.org ) requesting a revised invoice reflecting a local pick up.
Can I pay by phone or pay cash when I pick up?
We are only able to accept payment for items through the shopgoodwill.com auction system. We have no other method of accepting payments including cash payments.
I'm a Texas-based re-seller who was charged sales tax and I am tax exempt, how can I get tax removed?
Email or call us for a revised invoice with sales tax removed. Please be prepared to email or fax us a copy of your sales tax exemption certificate. Adjustments will appear on the invoice total but not indicate a direct change in the sales tax charg itself.
I tried to pay for this item 3 times and now I am locked out, what do I do now?
As a security measure, shopgoodwill.com automatically suspends payments for an item after three failed attempts are made.
Return Policy
- We offer a store credit on certain items if the items are returned within 30 days of purchase and accompanied by the original receipt. We do not offer cash refunds.All customers exchanging items are required to update customer information in our database.
Dressing Rooms
- To ensure we’re providing a healthy and safe environment for both our team members and shoppers, we’ve decided not to reopen our dressing rooms. We understand that some shoppers may want to try on clothing to see if it’s the right fit, so we’ve extended our return policy. Customers now have up to 30 days to make a return for store credit and can do so at any of our …
Return Policy For Second editions
- At Goodwill’s outlet store, Second Editions, all items are sold as is, and we do not offer returns or exchanges.
Return Policy For The Grid
- At Goodwill’s tech store, The GRID, we offer a store credit rather than a cash refund for any items returned with an original receipt. All customers exchanging items are required to update customer information in our database. How to receive a store credit at The GRID: 1. A valid sales receipt must be presented at the time of exchange. 2. Exchanges must be completed at the store wher…