How does Apple return policy work?
You can return your items to an Apple Retail Store within 15 calendar days of receiving your order. You need to bring a government-issued photo ID and confirmation of the web order number with your items. If you are dissatisfied with an item, you can request a return through Order Status.
How to know if you have AppleCare?
You can also see coverage details in Settings on your iPhone, iPad, or iPod touch. Here's how: Open the Settings app. Tap General. Tap About. Tap the name of your AppleCare plan. If you don't see an AppleCare plan, tap Limited Warranty or Coverage Expired for more information.
How much does Apple care coverage cost?
What does AppleCare+ for iPhone cover?
- Apple-certified service and support coverage
- 24/7 priority access to technical support
- Up to two incidents of accidental damage protection every 12 months – Each incident is subject to service fees and applicable taxes: Screen damage – $29.00 Back glass damage (iPhone ...
- Battery service coverage – When it drops below 80% capacity
Is my phone covered under Apple care?
Check if your device is covered by an AppleCare plan or Apple's Limited Warranty. Go to checkcoverage.apple.com. Enter the serial number of the device. Follow the onscreen instructions. You can also go to mysupport.apple.com to find out if your device is covered. Sign in with your Apple ID, then choose your device.
Can you return opened Apple products to Apple?
You can always return the item to any U.S. Apple Store. An Apple Specialist will assist you with your return. Your refund will be processed at that time. To locate an Apple Store in your area, please refer to the Apple Retail Store Locator.
Can I exchange an Apple product after 14 days?
Answer: A: If purchased directly from Apple, you have a generous 14-day period within which to return an unwanted device for exchange or refund. This period may sometimes be extended, to a specific date, to accommodate items purchased during a holiday period - such as Christmas/New Year.
Can I return an Apple product after 15 days?
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.
Is the AppleCare worth it?
Overall, AppleCare significantly reduces the stress and cost of accidental damage repairs or replacement devices, and eliminates the cost of repairing hardware failures, but it is a notable extra expense for coverage that still has some deductibles and limitations on claims.
Can you exchange Apple products?
For any undamaged product, simply return it with its included accessories and packaging along with the original receipt (or gift receipt) within 14 days of the date you receive the product, and we'll exchange it or offer a refund based upon the original payment method.
Can I return Apple product after 14 days Reddit?
So Apple has a 14-day returns policy, where you can return whatever product if you're not happy with it, as long as it's within 14 days of purchase.
Can you exchange Apple products without receipt?
If your Apple item was bought at an Apple Store, the company's policy allows you to return it as a gift without receipt. Enter the serial number on the Apple website to check if it is eligible for a return.
Can I exchange my MacBook for a different color?
If you bought it from Apple directly, you had 14 days to return it, no questions asked, and change it for the one you want. Now though, you would have to trade it in as a used device, so it is worth less than what you paid, and then buy the one you want.
How long do you have to return an item to Apple?
There are a few important things to keep in mind when returning a product you purchased online from Apple: You have 14 calendar days to return an item from the date you received it. Only items that have been purchased directly from Apple, either online or at an Apple Retail Store, can be returned to Apple. Apple products purchased ...
How to return an item ordered online from Apple?
Items ordered online from Apple that arrived damaged or are incorrect can be returned to any U.S. Apple Store, or by contacting Customer Service at 1-800-676-2775.
How long does it take for a refund to be sent to the bank?
If you paid by credit or debit card, refunds will be sent to the card-issuing bank within five business days of receipt of the returned item or cancellation request. Please contact the card-issuing bank with questions about when the credit will be posted to your account.
Who is responsible for the collection and transfer of AppleCare claims?
The Administrator is responsible for the collection and transfer to AppleCare Service Company, Inc. of the purchase price for the Plan and for the administration of claims under the Plan. (n) Except where prohibited by law, the laws of the State of California govern Plans purchased in the United States.
How long does it take to get a refund from Apple?
If you cancel within thirty (30) days of your Plan’s purchase, or receipt of these Terms and Conditions, whichever occurs later, you will receive a full refund. If you cancel more than thirty (30) days after your receipt of the Plan, you will receive a pro-rata refund of the original purchase price, based on the percentage of unexpired Coverage Period. No deduction shall be made from the refund for the cost of any service received. Apple will not cancel this plan EXCEPT for failure to pay the purchase price for the plan. If Apple cancels the Plan, you will receive a pro-rata refund for the Plan’s unexpired term.
What happens if Apple doesn't charge you?
If your Payment Source cannot be charged for any reason, and you have not otherwise made the appropriate monthly payment on time, your Plan coverage will cease from the due date. Apple has the right, but not the obligation, to accept any late payment and allow your Plan to continue from the date of late payment. 3.
What is a major release?
For purposes of this section, "Major Release" means a significant version of software that is commercially released by Apple in a release number format such as "1.0" or "2.0" and which is not in beta or pre-release form. The scope of technical support provided to you will vary according to your Plan.
Transfer your AppleCare plan to a new owner
Sign in to My Support to get the AppleCare agreement number, the serial number of the device, and the proof of coverage for the AppleCare plan.
If you receive a replacement device
If we replace your device instead of repairing it, we’ll automatically transfer your plan to your new device. If transfer of coverage isn’t possible, we’ll offer other options.
How long is Apple's warranty?
Most Apple hardware comes with a one-year limited warranty and up to 90 days of complimentary technical support.
Why is Apple considered an integrated system?
Service and support from the people who know your Apple products best. Because Apple makes the hardware, the operating system, and many applications , Apple products are truly integrated systems.
Buy an AppleCare plan online
Get coverage for your eligible iPhone, iPad, Mac, Apple Watch, AirPods, or other device.
Learn more
If you still need help buying an AppleCare plan, contact Apple Support.
