Return-Policy.org

divers direct return policy

by Luz Ryan V Published 2 years ago Updated 2 years ago
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Bathing suits are items of personal hygiene and it is a Divers Direct policy not to accept returns or exchanges of bathing suits without the original tags still on the suit. Bathing suits may be returned for manufacturer defects within 30 days of purchase with the original receipt.

Full Answer

How we Ship to you

We use a variety of shipping carriers & options depending on the destinations, details are as follows: Contiguous United States (48 States including Washington D.C.):

International Shipping

For international shipping, we will email an international shipping quote for approval prior to shipping your order. Please be advised that any customs, taxes, or duties may be charged directly to you upon entering the destination country.

Expedited Shipping

For an additional charge, you can choose 2nd-Day or Next-Day Air. 2nd-Day Air guarantees delivery on the second business day after the order is shipped. Next-Day Air guarantees delivery the next business day after shipment. Business days are Monday-Friday, excluding federal holidays within the United States.

FREE SAME DAY Dockside Delivery

Dockside delivery is a same day delivery service available to our customers placing orders for delivery within 20 miles of our Fort Lauderdale Florida location located at 180 Gulf Stream Way in Dania Beach.

Amazon, PayPal and Google Checkout

Any items purchased using these checkout methods are not eligible for discounted shipping. Each system uses a different method of calculating shipping, and those methods will be used to determine the shipping charge for your purchase.

In-store Purchases from a U.S. Divers Retailer

If you purchased your gear through an authorized U.S. Divers Retailer, please return it there in accordance with their return and exchange policy. Please note Sporting Goods Retailers cannot accept returns of products purchased from USDivers.com.

Online Purchases from USDivers.com

If you’re not happy with your purchase for any reason, simply return the unused product within 30-days for a full refund. All returned items must be in original, unused condition, with all parts and accessories to be eligible for a refund.

Return Procedure

Contact Customer Service at support@usdivers.com or call 1-888-521-1517 to initiate a return. Be sure to include your order number, which can be found in your order confirmation email.

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