What is the return policy for Garmin avionics?
Devices purchased in the United States or Canada must be returned to the Garmin service center in the United Kingdom, the United States, Canada, or Taiwan for service. Aviation Warranty Policy: Certain Garmin Aviation products in certain areas have a longer warranty period and additional terms and conditions.
What is Garmin's return policy for purchased products?
Purchases made on garmin.com between November 12th and December 31st may be returned until January 15th, 2022. Opened software, downloadable items and custom products are nonrefundable.
How long is the warranty on a Garmin device?
Garmin makes no warranty as to the accuracy or completeness of map data. Repairs have a 90 day warranty. If the unit sent in is still under its original warranty, then the new warranty is 90 days or to the end of the original 1 year warranty, depending upon which is longer.
What is the Garmin support center?
Garmin Support Center is where you will find answers to frequently asked questions and resources to help with all of your Garmin products.
Does Garmin have a satisfaction guarantee?
If you are not completely satisfied with your product, Garmin retail stores will refund or exchange your purchase within 30 days of purchase and subject to the following conditions. Customers are encouraged to visit the retail store in order to properly facilitate a refund or exchange.
Where can I return my Garmin watch?
How To Return Garmin GearCall Garmin at (800) 800-1020 and explain the reason for your call.Send a request letter at Powertex Group, Attn: Garmin Gear Returns, 5651 Highway 93, Eau Claire, WI 554701, including the details of your order and information regarding your return reason.More items...
How do you send back a Garmin?
Please contact Garmin product support to obtain a Return Material Authorization Number (RMA#) prior to sending the device. When you send in your device for a repair/exchange, send in only the device. Remove SD memory cards, batteries from devices with removable batteries, and cases or covers from the device.
Does Garmin have a trade in policy?
No, Garmin does not offer any trade-in program for smartwatches.
Can I return an opened Garmin watch?
Garmin.com Purchases Please note, merchandise in its original condition may be returned for a refund within 30 days of receiving your order. Opened software, downloadable items and custom products are nonrefundable.
Can I return a Garmin watch after using it?
Merchandise in its original condition may be returned for a refund within 30 days of shipping. Opened software, downloadable items, and custom products are nonrefundable. You can start the return process online by submitting a return request. Please allow up to 30 days for the credit to be posted to your account.
Are Garmin returns free?
The purchaser of the product is responsible for any costs for shipping and returning the product to Garmin. Please allow up to 30 days for the credit to be posted to your account. Items purchased at retail or online stores must be returned to the location where you purchased them. Return policies may vary.
What is the Garmin RMA process?
A Return Material Authorization (RMA) number must be issued to you by Garmin before returning any merchandise for service. The RMA number is valid for 60 days. After 60 days please contact Product Support to obtain a new RMA number that is valid for your return.
How do I return a defective Garmin watch?
Securely pack the device and a copy of the original sales receipt, which is required as the proof of purchase for warranty repairs. Write the tracking number clearly on the outside of the package. Send the device, freight charges prepaid, to any Garmin warranty service station.
Does anyone use Garmin anymore?
We've been using our portable GPS navigation system since the mid- to late-2000s. In fact, we still use our original Garmin Nuvi 265W (used since 2007-2008) to this day! Heck, its battery even outlasted those of newer Garmin units like the Garmin Nuvi 1390 as well as the Garmin Smartdrive 50!
How many years should a Garmin watch last?
If you buy a Garmin watch today, the watch will remain functional for at least five years or more.
What do I do with my old Garmin?
Garmin encourages proper disposal and recycling of products that have reached the end of their life cycle to aid in the protection of the environment. It is recommended that products be disposed of in accordance with all applicable federal, state and local requirements or through Garmin's Product Recycling Program.
What is the warranty on a Garmin watch?
one yearThis Garmin® product is warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Garmin will, at its sole option, repair or replace any components that fail in normal use.
How does Garmin exchange work?
In most cases, your replacement product will be shipped once the defective product is returned to Garmin and processed. Once the package is checked into our warehouse (this can take up to 5 days from the time it is received by Garmin) your replacement will ship.
Can my Garmin be repaired?
Garmin products are complex electronics that contain sensitive components. Most Garmin products do not contain user-serviceable parts. We do not provide repair parts or instructions because: Special skills and training are required to properly and safely repair complex electronics.
Where is Garmin HQ?
Olathe, KSGarmin Ltd. / Headquarters(shortened to Garmin, stylized as GARMIN, and formerly known as ProNav) is a Swiss-domiciled multinational technology company founded in 1989 by Gary Burrell and Min Kao in Lenexa, Kansas, United States, with headquarters in Olathe, Kansas. Since 2010, the company is incorporated in Schaffhausen, Switzerland.
How long does it take to get a refund from Garmin?
Garmin allows customers to return almost all items for a refund within 30 days of the delivery date. To be eligible for a return, the product you’re returning must be in its original condition. Note that the following items are non-returnable:
Where to send Garmin return request?
Send a request letter at Powertex Group, Attn: Garmin Gear Returns, 5651 Highway 93, Eau Claire, WI 55470 1, including the details of your order and information regarding your return reason
Does Garmin have a return policy?
The Garmin website is not intuitive at all, and there are a lot of details missing regarding the company’s return policy. Although you can find some information about all the ways you can start a return if you dig deeper, step-by-step instructions are not provided. You’ll have to contact Garmin directly, which means that you’ll have to endure endless calls, back-and-forth messages, and declined return forms until you finally (hopefully) get what you’re asking for.
Do you have to cover shipping for Garmin?
When returning items to Garmin, you will have to cover all the return shipping costs.
Can you return a Garmin to Miami?
Miami is the only city where you can find Garmin stores, so you can return most of the merchandise only to one of the two retail locations within 30 days of purchase. Cartography and opened software can’t be returned for a refund, but you can exchange them for the same product.
Is Amazon the middle man for Garmin?
In this instance, Amazon is the middle man. It's still from Garmin, but since Amazon is handling the transaction and shipping, they can have a different return policy. Just make sure if you decide to purchase off Amazon, make sure the seller is from someone you wouldn't have an issue buying from. There have been many unhappy campers who purchased APAC version watches off Amazon and live in a ROW area.
Is Garmin a returnable product?
On Amazon, only standard Garmin product offerings are available, and are returnable.
Where We Ship
We ship online purchases only to addresses in the continental U.S., Alaska, and Hawaii.
Garmin.com Purchases
Please note, merchandise in its original condition may be returned for a refund within 30 days of receiving your order. Opened software, downloadable items and custom products are nonrefundable. You can start the return process online by submitting a return request.
Retail Store Purchases
Items purchased at retail or online stores must be returned to the location where you purchased them. Return policies may vary. Restocking fees may apply. Contact the dealer directly for their return policy information.
What is a Garmin warranty?
Non-aviation products are warranted to be free from defects in materials or workmanship for one year from the date of purchase. Within this period, Garmin® will, at its sole option, repair or replace any components that fail in normal use. Such repairs or replacement will be made at no charge to the customer for parts or labor. This Limited Warranty does not apply to: (i) cosmetic damage, such as scratches, nicks and dents; (ii) consumable parts, such as batteries, unless product damage has occurred due to a defect in materials or workmanship; (iii) damage caused by accident, abuse, misuse, water, flood, fire, or other acts of nature or external causes; (iv) damage caused by service performed by anyone who is not an authorized service provider of Garmin; (v) damage to a product that has been modified or altered without the written permission of Garmin, (vi) damage to a product that has been connected to power and/or data cables that are not supplied by Garmin or damage to a product that has been connected to AC adapters and cables that are not certified by UL (Underwriters Laboratories) and are not labelled as Limited Power Source (LPS). In addition, Garmin reserves the right to refuse warranty claims against products or services that are obtained and/or used in contravention of the laws of any country. This product is intended to be used only as a travel aid and must not be used for any purpose requiring precise measurement of direction, distance, location or topography. Garmin makes no warranty as to the accuracy or completeness of map data.
Can Garmin be repaired?
Garmin retains the exclusive right to repair or replace (with a new or newly-overhauled replacement product) the device or software or offer a full refund of the purchase price at its sole discretion. SUCH REMEDY SHALL BE YOUR SOLE AND EXCLUSIVE REMEDY FOR ANY BREACH OF WARRANTY.
Does Garmin have a limited warranty?
THIS LIMITED WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY HAVE OTHER LEGAL RIGHTS, WHICH VARY FROM STATE TO STATE (OR BY COUNTRY OR PROVINCE). GARMIN DOES NOT EXCLUDE, LIMIT OR SUSPEND OTHER LEGAL RIGHTS YOU MAY HAVE UNDER THE LAWS OF YOUR STATE (OR COUNTRY OR PROVINCE). FOR A FULL UNDERSTANDING OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR STATE, COUNTRY OR PROVINCE.
Is Garmin liable for a breach of warranty?
IN NO EVENT SHALL GARMIN BE LIABLE IN A CLAIM FOR BREACH OF WARRANTY FOR ANY INCIDENT AL, SPECIAL, INDIRECT OR CONSEQUENTIAL DAMAGES, WHETHER RESULTING FROM THE USE MISUSE OR INABILITY TO USE THIS PRODUCT OR FROM DEFECTS IN THE PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
