JCPenney Return Policy @jcpenney.com [Return + Exchange]
- About JCPenney Return Policy. JCPenney return your product within 45 days from the time you made your purchase. ...
- Return Methods. You can return your product in two way. ...
- Exchange. JCPenney Exchange policy is simple and no longer process is included except one fact that you cannot buy a completely different product than your returned product.
Full Answer
Does JCPenney offer free returns?
To a jcpenney store or jcp.com desk - FREE return shipping and handling: Bring your order to one of our 1500 jcpenney stores or jcp.com service center. This is the quickest and easiest way to return merchandise and receive an immediate refund or credit. By Mail: Complete the "Returns or Exchange" form on the invoice and return it with the item.
How do you contact JCPenney?
• At a JCPenney store: Bring your order to one of our JCPenney stores. This is the quickest way to return merchandise and receive a refund or store credit. To return furniture items, call customer care at 1.800.442.7902. • By mail: Complete the “returns” form on the invoice and return it with the item.
Can I return online purchases to JCPenney?
The JCPenney returns for online orders work like a charm as far as you satisfy all of the requirements. Some people ask if they can use JCPenney returns without tags i.e. with no tags. Not only can you make use of JCPenney returns Columbus Ohio but also in other parts of the USA. Lowe’s Return policy
How to return JCPenney items?
You can return items to JCPenney by using these methods:
- In store
- By mail
- Using DoNotPay
How many days is JCPenney return policy?
We gladly accept most returns at any of our JCPenney stores. Simply bring your item(s) along with your receipt within 60 days of the purchase date and an associate will be happy to assist with your return. Some Exclusions Apply. Some Exclusions Apply.
What is Penny's return policy?
We are happy to refund or exchange any item within 28 days of purchase, provided the item is returned in a saleable condition with an original receipt. We will offer an exchange if the item is returned with a gift receipt. All refunds will be issued in accordance with your original payment method.
Can you return items at JCPenney without a receipt?
Without a receipt, items purchased at JCPenney are eligible for exchange or refund as JCPenney store credit. The refund will be calculated at the item's lowest selling price within the last 45 days, and will be issued in the form of a merchandise return voucher. Some rules apply.
Can I return something to JCPenney after 90 days?
Returns with a receipt after 90 days will be eligible for a JCPenney Merchandise Return Voucher at the item's lowest in store selling price within the last 45 days.
How do I return something without a receipt?
How To Return Something Without a ReceiptThe credit card you used to purchase the item.A bank statement showing the specific date of the purchase.The original packaging.
What items Cannot be returned at JCPenney?
Yes, there is indeed some stuff you CAN'T return to JCPenney and here they are.Gift Cards.Monogrammed Items.Personalized Items.Altered Items.Body Jewelry.Perishable Foods.
How do I return an online order?
Returning Online Purchases: Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
What happens to your JCPenney rewards if you return something?
Will I lose my rewards points when I make a return? If you earned JCPenney rewards on your purchase, those points will be deducted from your account if you end up returning the item.
What items Cannot be returned at JCPenney?
Yes, there is indeed some stuff you CAN'T return to JCPenney and here they are.Gift Cards.Monogrammed Items.Personalized Items.Altered Items.Body Jewelry.Perishable Foods.
How do I return an online order?
Returning Online Purchases: Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
What is TJ Maxx return policy?
Maxx return policy gives you 30 days. If you have a receipt, T.J. Maxx will give you a full refund via your original payment method. Just make sure you make your return within 30 days.
Can you return to Marshalls without a receipt?
A valid government issued photo ID, name, address, and signature are required for non-receipted returns and may be required for use of the resulting merchandise credit. Any name printed on the merchandise credit must match the name on the photo ID presented or the merchandise credit may not be used.
How do I return an item with a receipt?
Purchases made in store or at jcp.com are eligible for a return or exchange with a receipt within 90 days of the original purchase date. Refunds wi...
What if I don‘t have a receipt?
Returns without a receipt are eligible for an exchange or JCPenney Merchandise Return Voucher at the item’s lowest selling price within the last 45...
How can I return my order?
At a JCPenney store: Bring your order to one of our JCPenney stores. This is the quickest way to return most merchandise and receive a refund or s...
What can‘t be returned?
Gift Cards, Monogrammed Items, Personalized Items, Altered Items, Body Jewelry, Face Masks, Ear Piercing Kits, Perishable Foods, and Services.
What if I made the order on JCP.com?
Merchandise sold exclusively on JCP.com may have certain exclusions that apply. Shipping and handling charges are non-refundable unless the merchan...
How long does it take for a refund to appear on a JCPenney Credit Card account?
Refunds to a JCPenney Credit Card typically take 3- 4 days to post to your account from the day the merchandise was received.
How long does it take for a refund to appear on Bank Card or Debit Card?
For information about refunds to a third party credit card, contact your financial institution. It typically takes 7-10 days to post to your accoun...
What if I need to make a return for a purchase made with Klarna?
Returns on orders paid with Klarna are refunded to your Klarna account. It typically takes 7-10 days to post to your account from the day the merch...
What if I need to make a return for a purchase made through DoorDash Marketplace?
JCPenney will provide in-store credit only. Credit to the original form of payment is not allowed. Bring the original JCPenney receipt, along wit...
What is the phone number for JCPenney?
If you have additional questions or if a part is missing, call customer care at 1.800.322.1189.
What is JCPenney's return policy?
It also sells gadgets such as fitness trackers, smartwatches, even games for kids. You name it and they have got it. JCPenney return policy is pretty lenient, where you can easily return your unused items anytime at your nearest ...
Does JCPenney take responsibility for lost goods?
Also, JCPenney Return Policy doesn’t take any responsibility for goods lost in transit. For returns of special delivery or trucked items call customer care at 1-800-442-7902. The pickup arrangements would be done by the company.
Does JCPenney accept returns?
If you don’t have the Receipt – You’ll only get a refund equivalent to the product’s lowest price in the last 45 days. JCPenney tracks your returns and if anything suspicious found, it can reject your returns.
What to do if you don't have a receipt from JC?
Secondly, if you do not have your receipt; and you purchased via JC credit card or your own credit card, ask the associate to do a "charge look up". They can look up your receipt for you. Finally - the refund is issued in the same format for which you paid. So if you used your credit card, it goes back to the same one.
Is JCpenny ripping people off?
JCpenny is ripping people off with this return policy....people getting gift that are too small or trying to exchange for either a gift that will be satisfying....lowest price ringing up as .85-1.50....whereas it was bought for25.00 or better...receipt or not this is not good business
What is the phone number for men's pants?
Ordered some shirts, received mens pants and shorts. 1-800-322-1189 customer service number is worthless, you can not even speak to anyone. Had to email customer support....lets see if they respond. This will be my last purchase from them. Totall frustrated.
Does JCPenney do returns?
JCPenney makes returning or exchanging purchases simple, easy and convenient . If you need to return or exchange an item, the process is as simple as driving to the nearest JCPenney store or mailing the items to one of three JCPenney facilities; if you need to return a large purchase, call customer service to schedule a pick-up.
Can you get a receipt from JC Penny?
If you purchased with a JC Penny Card, a credit card, or a debit card, they can take that card and retrieve the receipt for you if you don't have it. Hope this helps.
How do I return an item with a receipt?
Items purchased at JCPenney are eligible for exchange or refund of the purchase price on the original method of payment. Some rules and exceptions apply.
How can I return my order?
At a JCPenney store: – Bring your order to one of our JCPenney stores. This is the quickest way to return merchandise and receive a refund or store credit. To return furniture items, call customer care at 1.800.442.7902.
What if I made the order on JCP.com?
Merchandise sold exclusively on JCP.com may have certain exclusions that apply. Shipping and handling charges are non-refundable unless the merchandise delivered was the wrong item, is damaged, defective or was shipped to a location other than the shipping address that was provided when ordered.
Can I exchange Sephora inside JCPenney products?
JC Penney are happy to exchange your new or gently used purchases of merchandise made in any location, either SiJCP or Sephora Freestanding, or on either JCP.com or Sephora.com, for another product within 60 days of purchase with a receipt.
How can I return Sephora inside JCPenney?
In order to obtain a refund in the same form of payment as your purchase was originally made at (i) a Sephora inside JCPenney (SiJCP) location, or (ii) at Sephora’s freestanding locations (Sephora Freestanding), or (iii) on JCP.com, or (iv) on Sephora.com, the merchandise must be returned within 30 days of the purchase date with a sales receipt.
Returns by Mail
Complete the “returns” form on the invoice and return it with the item. If you do not have the invoice, please enclose your name, address, phone number, order number and the approximate date of purchase with the item and mail it to the JCP.com facility nearest you. Customers are responsible for the return postage.
What are the return exceptions?
All sales are final for face masks (including masks sold separately and in bundles of more than one) and are not returnable. Our policy ensures that masks have not been worn or tried on.
How long does it take to return JCPenney fitness equipment?
Electronics and fitness equipment must be returned within 48 hours of delivery, accompanied by the product manuals, accessories, and the original sales receipt. JCPenney will charge you a 15% restocking fee and an $85 pick-up fee.
How long does it take to get a refund for jewelry?
You can refund fine jewelry and watches if: The return takes place within 60 days of the purchase date and you have the original receipt. The items are unworn, unaltered, in original condition, and accompanied by the original packaging and accessories.
What to do if you don't have a receipt?
If you don’t have a receipt, you can exchange your item or get a refund in the form of a Merchandise Return Voucher. Your refund amount will equal the lowest selling price of the product in the last 45 days.
Does JCPenney have a return policy?
JCPenney Return Policy Explained. JCPenney doesn’t have a return deadline— you can return your product at any time unless it fits into the jewelry or electronics category. Due to their nature, such items do have a return deadline.
What happens if you lose a JCPenney receipt?
If you lost your JCPenney receipt, you’re NOT out of luck. You can still return items but will have to settle for the lowest advertised price in the past 45 days. You can’t get a cash refund and will instead receive store credit to be used on a future JCP purchase.
How long does it take to get a Sephora credit?
Sephora Products – 60 Days with a receipt, if beyond 60 days you’ll get store credit. If you don’t have your receipt they may be able to “look up” your purchase if you have a Beauty Insider account. Optical – Custom made eyewear comes with a 24 hour return policy.
How long does it take to return eyeglasses?
Optical – Custom made eyewear comes with a 24 hour return policy. You can also exchange eyewear within 60 days, if not satisfied, for glasses of equal or lesser value. Portrait – 60 days with a valid receipt.
Does JCPenney have a return policy?
For most items, there is NO time limit on returns. The most popular items that come with NO time limit on returns at JCPenney include shoes, clothing, linens, bedding, housewares, kitchen gadgets, and home decor.
Can you return a gift receipt?
You can return items with a gift receipt BUT you can’t get cash for them. You will have to settle for store credit or an even exchange. Also, you’ll get the price of the item that’s listed on the actual gift receipt. If you don’t have the gift receipt you’ll get the lowest listed price within the past 45 days.
How long does it take to get a receipt from JCPenney?
With a Receipt: An original receipt dated within 90 days of the purchase is required for return/exchange of jcpenney merchandise for a full refund of the purchase price on the original method of payment. Debit card transactions will be refunded as cash. Other rules may apply, see below.
How long does it take to return a salon?
Salon Merchandise must be returned within 90 days of purchase with the original sales receipt. Appliances must be returned in their original packaging, with all accompanying manuals and accessories. Manufacturer warranties may apply.
How long does it take to return a small electric?
Small Electrics and Electronics must be returned within 60 days of the purchase with the original sales receipt. The item must be returned in its original packaging and with all accompanying manuals and accessories. Manufacturer’s warranties may apply.
Does Sephora refund shipping?
There is no refund of shipping charges from Sephora.com. All refunds for purchases with a receipt will be refunded to the original form of payment for the merchandise value only. All refunds without a receipt will be issued in the form of a jcpenney Merchandise Return Voucher only.
How long does it take to return a fine jewelry item?
Fine Jewelry must be returned within 60 days of the purchase with the original sales receipt. Special Orders cannot be returned after delivery to the customer. Re-sized rings are eligible for return.
Is JCPenney furniture warranty valid?
Furniture purchases from jcpenney, once delivered and accepted - are FINAL. Furniture purchased from jcpenney may be subject to a manufacturer or Store warranty, which covers repair or replacement of defective products and is only valid for a limited time, as outlined under the items warranty.