Can you return a used core to Napa?
Used cores can be returned at any time provided that the replacement parts were purchased at NAPA Auto Parts and that they are returned to the original NAPA Auto Parts store of purchase in the box you received with the new product and that you provide a copy of your original purchase receipt 1.
Can I return an item purchased on Napa online to a store?
While NAPA AutoCare Centers and Collision Centers can service your vehicle with quality NAPA parts, participating NAPA Auto Parts Stores can accommodate your return requests when provided with your NAPA Online order confirmation / receipt. Items purchased on NAPA Online and shipped to your home can be returned free of charge via UPS.
Can I use my Napa rewards points at any Napa store?
Unfortunately no. At this time, the NAPA Rewards program is only available in participating NAPA AUTO PARTS stores and NAPAOnline.com purchases. Where can I see and keep track of my point activity?
How do I pick up my package from Napa?
You may want to check with your place of employment to see if they have regular UPS pick-ups. Or, you can call 1-800-PICK-UPS (1-800-742-5877) or visit the UPS Website. Participating NAPA Stores can also process returns and exchanges of NAPA Online ship-to-home purchases. To find a participating store near you, use our Store Locator.
Does NAPA have a return policy?
NAPA Online believes in customer satisfaction. Within 30 days of receipt of items purchased from NAPA Online, customers may choose to return: Any new item in original packaging and condition. Any used core, as long as it is shipped in the box that contained the new product.
Can I return an item at any BE NAPA?
To exchange a product, simply bring it to the original NAPA Auto Parts store of purchase within 30 days of purchase, in its original condition and packaging, and with your original purchase receipt1. Only products purchased at a NAPA Auto Parts store can be exchanged.
Does NAPA accept returns without receipt?
Returns, exchanges, or warranties on an item without your original purchase receipt1 will not be accepted.
Can car parts be returned?
All authorized returns must be unused and in their original condition, including all items and components that were included in the original package. Items being returned must not have been disassembled, mounted, modified, or damaged due to incorrect installation or user error.
Can you return parts without a receipt?
Return or exchange of NEW items (original condition and packaging, unopened and uninstalled, including all original materials supplied with the item) without proof of purchase (store receipt or online order number) may be made, at Advance's discretion, in exchange for an Advance Auto Parts Merchandise Card.
Can I return a core to any Napa?
Returning Cores to NAPA Online Used cores can be returned at any time provided the original parts as purchased at NAPA Online and that they are shipped back in the box you received with the original product.
Do NAPA parts have a warranty?
LIMITED WARRANTY NAPA® Ironclad will repair or replace, free of charge, any part of the product that is defective in material or workmanship or both. Transportation charges on products submitted for repair or replacement under this warranty will be covered by NAPA® Ironclad.
How long do you have to return a core to Advance Auto Parts?
With Proof of Purchase Return or exchange any item with original purchase receipt within 45 days as NEW requires that item must be in original condition and packaging, unopened and uninstalled, including all original materials supplied with the item.
Can you return used spark plugs?
Parts that have been opened, unsealed, plugged-in/installed, or "used" in any manner are not returnable, unless there is a valid warranty issue.
Can I return a starter to AutoZone?
To return a product to an AutoZone store, return an item in its original condition and packaging, with receipt, within 90 days of the purchase date to request a refund. Return a defective item within the warranty period. Requests for refunds may be denied if the item has been used or installed.
Can I return at any Advance Auto?
Online purchases can be returned to any Advance Auto Parts store within 45 days from the date of purchase. Bring original packaging and your receipt, Order Confirmation email or Merchandise Return Form. All refunds will be credited back to you via the same payment method used for your original order.
How does NAPA warranty work?
NAPA POWER EQUIPMENT PRODUCTS warrants its products to be free of defects in workmanship and materials for the useful life of the product (the “Warranty”). If a NAPA product fails to comply with the Warranty, NAPA will repair or replace the defective product free of charge.
Do NAPA parts have a warranty?
LIMITED WARRANTY NAPA® Ironclad will repair or replace, free of charge, any part of the product that is defective in material or workmanship or both. Transportation charges on products submitted for repair or replacement under this warranty will be covered by NAPA® Ironclad.
How long does it take to exchange a NAPA car?
To exchange a product, simply bring it to the original NAPA Auto Parts store of purchase within 30 days of purchase, in its original condition and packaging, and with your original purchase receipt 1. Only products purchased at a NAPA Auto Parts store can be exchanged.
Can you return a personal safety kit?
Personal safety products (respiratory protection, ear protection, fall protection, coveralls, first aid kits) cannot be returned or refunded. Books and shop manuals are non-returnable and non-refundable. Clearance or final sale merchandise cannot be returned and are not eligible for refunds.
Can you return an item without receipt?
Returns, exchanges, or warranties on an item without your original purchase receipt 1 will not be accepted. Defective items are subject to the manufacturer’s warranty. Special application automotive parts, including tuning, performance enhancement, custom-made and/or products cut to length or modified are non-returnable.
Can you return a gift card for a giveaway?
Giveaway items have no warranties, returns or refunds. Gift cards are non-refundable and non-exchangeable. Application automotive parts that have been installed are non-returnable. For safety reasons, parts sealed by a plastic bag will not be accepted if the seal or bag has been opened.
Is NAPA Auto Parts responsible for shipping delays?
NAPA Auto Parts may not be held responsible for shipping delays of any kind. All delivery dates provided are approximate and in no way constitute a promise of delivery upon said dates. No discount, return, or any other form of compensation will be provided to any client for late deliveries or for deliveries on a date other than the one estimated at the time of order.
