Quick Facts
- When a gift is returned, a Neiman Marcus Group Merchandise Credit Gift Card will be issued to the gift recipient for the amount of the returned merchandise. ...
- All fragrance and cosmetics returns must be unused, unopened, and in original packaging for a credit/refund or exchange to be issued
- Restricted items must be returned using ground transportation.
Full Answer
What is Neiman Marcus return policy?
Neiman Marcus Returns Returning an item you’ve bought online is always inconvenient, but fortunately, retailers like Neiman Marcus make their returns process really straight forward and as long as it’s returned within the specified time, it’s free. Neiman Marcus return policy
Can I return items purchased at Bergdorf Goodman to Neiman Marcus?
If you’re returning your goods to a store, please note that Neiman Marcus stores are unable to process returns for items purchased at Bergdorf Goodman, Last Call and Horchow stores, online or via catalog.
What is a Neiman Marcus Group merchandise credit gift card?
A Neiman Marcus Group Merchandise Credit Gift Card will be issued to the recipient for the amount of the returned merchandise. The card can be used for store, online, and catalog purchases from Neiman Marcus, Horchow, Last Call and Bergdorf Goodman.
What is return policy for Neiman Marcus?
Returns are accepted within 30 days of receipt. Returned merchandise should be in the same condition as when you received it, unworn, undamaged, saleable, with original tags and packaging (if applicable).
Can I return something at Neiman Marcus after 30 days?
Neiman Marcus return policy Returns are accepted within 30 days of receipt and the goods should be in the same condition as when received - unworn, undamaged, saleable, with original tags and packaging. You should allow 10-14 days for processing a return once Neiman Marcus is in receipt of the returned items.
Can I exchange without a receipt at Neiman Marcus?
The Neiman Marcus Return and Refund Policies Explained The company issues full refunds for eligible items, and the refunds are credited to the original payment method. If you don't have proof of purchase, you can only get a refund on merchandise. The taxes, handling, shipping, and other fees won't be refunded.
How do I get a refund from Neiman Marcus?
You can mail in items purchased online or you can take them to a Neiman Marcus store. Either way, you need to get a return slip using the order number. You request your return slip here. If you don't have the order number, call 1-888-888-4757 for next steps.
How do I return an online order?
Returning Online Purchases: Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.
Can you do curbside returns at Neiman Marcus?
We're offering contactless curbside pickup, so you can get your order when and how you want it—without ever leaving your car. We'll accept returns at curbside pickup, too, as long as you have a receipt.
Can you return opened perfume to Neiman Marcus?
Neiman Marcus: Yup! Returns are accepted on opened products, in-store and online. If you ordered online, you can return in-store with a receipt or other proof of purchase (like your packing slip).
Can you return Louis Vuitton after 30 days?
Providing the return is within 30 days (or guidelines of your country), you can exchange, get store credit, or a refund for the item in-line with the LV returns policy.
Does Neiman Marcus do price adjustments?
According to the Neiman Marcus website, you can request a price adjustment by calling 1.888. 888.4757.
Can I return open Cologne to Neiman Marcus?
Neiman Marcus: Yup! Returns are accepted on opened products, in-store and online. If you ordered online, you can return in-store with a receipt or other proof of purchase (like your packing slip).
How long is Bloomingdales return policy?
Easy Returns Bloomingdales You'll have 365 days to return most Bloomingdale's purchases for a refund, as long as your purchase is still in saleable condition. Returns within 90 days of purchase will be refunded to the original form of payment.
What is Saks return policy?
Returns are eligible for a full refund if returned within 30 days with a receipt. Full-price merchandise, with the exception of furs, watches and jewelry, received after 30 days will be credited based on the current selling price.
Does Neiman Marcus do price adjustments?
According to the Neiman Marcus website, you can request a price adjustment by calling 1.888. 888.4757.
What is Shoprunner shipping?
ShopRunner is a convenient shopping option available on our site that offers its members free 2- day shipping and free return shipping on select items.
How long does it take to get a tax return?
Please allow 10 to 14 days for processing your return.
Does Neiman Marcus accept returns?
At Neiman Marcus, we respect and value every customer. Because your trust is important to us, we want you to be completely happy with every purchase. If you are not satisfied, for any reason, we are glad to accept returns of saleable merchandise for a full refund or exchange. Refunds will be credited to the original form of payment. The following rules apply:
How to get a return slip from Neiman Marcus?
You can mail in items purchased online or you can take them to a Neiman Marcus store. Either way, you need to get a return slip using the order number. You request your return slip here. If you don’t have the order number, call 1-888-888-4757 for next steps.
How long does it take to return a Neiman Marcus item?
Any merchandise purchased at a Neiman Marcus store should be returned to a Neiman Marcus store within 60 days of purchase. Returned merchandise should include receipt, vendor packaging and tags and be in the same condition as when it was received. Used, worn and washed merchandise cannot be returned unless defective.
How long does it take for Neiman Marcus to adjust the price?
Neiman Marcus will adjust the price if you buy something at regular price and then it’s discounted within 10 days of the purchase date.
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How long does it take to return a Cartier watch?
All precious jewelry and Cartier watches must be returned within 60 days from the date of receipt and must include all original documentation. Return/exchange policies for specific items that do not apply to the above policy, such as jewelry, fine art, etc., will be noted on the packing slip on that item.
Can Neiman Marcus deny a return?
Neiman Marcus has the right to deny a return if the item is not in salable condition.
How long does it take to return a Neiman Marcus item?
You should allow 10-14 days for processing a return once Neiman Marcus is in receipt of the returned items. You can read the full Neiman Marcus return policy here.
Does Neiman Marcus ship with a return label?
Your order will come with a USPS return label. You would use that label to return the merchandise back to Neiman Marcus via USPS, so package your return up, print the invoice and shipping label and return via any USPS Post Office, but make sure you get proof of postage as it is your responsibility to get the goods back safely.
Can you return Neiman Marcus items?
If you’re returning your goods to a store, please note that Neiman Marcus stores are unable to process returns for items purchased at Bergdorf Goodman, Last Call and Horchow stores, online or via catalog.
Can you return altered items?
Altered apparel, special orders, perishable or personalized/monogrammed items and items marked as ‘final sale’ can not be returned.
Synopsis
Neiman Marcus has a sliding scale on returns. Any return after 60 days will result in a reduction in the refunded amount.
Policy Statement
We want you to be completely happy with your order. If for any reason you are not satisfied, we will gladly accept your timely return of unworn, unwashed, or defective merchandise. Returned merchandise should include the vendor packaging and tags and be in the same condition as when it was received.
Were They Helpful?
Call 1-888-888-4757 to reach customer service. We pressed #2 for existing orders and the call was immediately answered by Jacqueline. We asked our representative if we could return a clothing purchase made in one state to a Neiman Marcus store in another state and she told us we could as long as the tags were attached and the item was in new condition. She also told us we needed the original receipt unless the item was a gift.
How much is a refund after 60 days?
After the first 60 days, the refund amount is reduced by 25% for each 60 days thereafter. For instance, on the 61st day, customers will receive only 75% of the purchase price. On the 121st day, the customer refund amount is reduced to 50%.
Is Neiman Marcus a high end company?
Neiman Marcus is a high-end clothing company with stores across the United States. Most purchases can be returned to a local Neiman Marcus store even if the original purchase was not made in a store.
Can you return a catalog purchase?
Catalog purchases have generally the same return policy as online purchases with the same reduced refund scale. the book & Store Purchases: You can return stores purchases to any store at any time. There is no mention of items having to be in a certain condition upon return.
How Long Does the Neiman Marcus Return Processing Take?
Neiman Marcus takes up to six weeks to process your return request and credit your source of payment with the appropriate refund balance.
How to find Neiman Marcus store?
You can find the nearest Neiman Marcus store using the store locator page. It only requires your ZIP code to find stores in your area. Visit your local Neiman Marcus and ask an employee to help you with your return at any time during their work hours.
How to contact Neiman Marcus?
You can try contacting a Neiman Marcus customer care agent via the online chat form in the following way: 1 Open the Neiman Marcus website 2 Click on the Live Chat button in the bottom right corner of your screen 3 Enter your details and order number 4 Select Contact Agent 5 Explain your return request to the agent and follow their instructions
What time does Neiman Marcus call?
Neiman Marcus customer care is available from 6 a.m. to 12 a.m. every day of the week. Call them at 1-972-556-6044 and request a return.
What happens if a company refuses to accept your return?
If a company is refusing to accept your return request or they are being difficult , you can sue them in small claims court. We can help you do that by:
How long does it take to return a product?
Items with the final sale, altered, customized, or special order tags cannot be returned. You can return products within 30 days of purchase, with valid proof, e.g., a receipt for store purchases or the return merchandise authorization number for online purchases.
What to type in the details about your purchase?
Type in the details about your purchase, e.g., the name of the company, products, and the reasons for returning them
How long does it take to return a Neiman Marcus item?
A qualified product might be returned FREE whenever got inside 15 days of the conveyance date. An arrival expense of $9.95 will apply for leeway things and things returned following 15 days of conveyance.
How to get a return merchandise authorization number from Neiman Marcus?
In case you’re restoring a thing to Neiman Marcus from outside the US, you’ll have to contact their client care group to get a Return Merchandise Authorization (RMA) number. There is a phone number accessible on the site, yet you can likewise get in touch with them through online talk and email. You can also log on to https://www.neimanmarcus.com/globalreturns to figure out more about the “International Returns”. Adjusted attire, exceptional requests, transient or customized/monogrammed things and things set apart as ‘definite deal’ cannot be returned.
What is the number for Neiman Marcus?
The client assistance number of Neiman Marcus is 1.972.556.6044 and the customer service phone number for the Last Call is 1.800.456.5488.
Where to return disconnected items?
To return disconnected, essentially return your item to the close by Neiman Marcus store.
Where should the arrival of global requests be made?
For the arrival of global requests, the arrival ought to be made to the official site of Neiman and Marcus.
How long does it take to get a discount on returned stock?
Typically the discount for the returned stock happens around about a month and a half.
What is the initial step for the arrival of the product?
The initial step for the arrival of the product is making a call to the approved seller about the equivalent.
