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oak and luna return policy

by Melany Conn Jr. Published 2 years ago Updated 2 years ago
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Who Is Oak and Luna For?

If you’re in the market for eye-catching but straightforward accessories, Oak and Luna trendy jewelry pieces are right up your alley. Although the brand’s social media marketing appeals more to millennials, its wide variety of items means that there’s something here for everyone.

Can You Shower With Oak and Luna Jewelry?

Oak and Luna suggests taking your jewelry off when you take a shower. The brand also recommends putting your silver jewelry in an airtight plastic bag when you’re not wearing it to enhance its lifespan.

How many stars does Oak and Luna have?

Oak & luna has a consumer rating of 3.18 stars from 217 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Oak & luna most frequently mention name necklace and many compliments. Oak & luna ranks 25th among Custom Jewelry sites.

Do not order from Oak and Luna?

Do not order from Oak & Luna. You are gambling in every way. Their customer service is non-existent, they don't respond, and what they show on their website is not necessarily what you will get. I ordered an engraved piece, and expected it to show up like it shows on the website. It showed up as a crappy, laser-etched piece. The products are completely misrepresented on their site and they don't back anything. You can't call them because they're "completely online", but their people are also never available. They said I can return it for 10% of what I paid. They deceive and lie. Do not order from them. By the way, in the pictures, the "I" is what I received. The "Emma" is what they're advertising on their site. The "I" looks terrible... It's printed in white instead of actually engraved into the piece as they say it is.

customer service was great!!! Oak & Luna help line4028354544 One name should be on the front and the other two on each side. But one is on the front one on the side and one on the back. So when weari

customer service was great!!! customer service was great!!! One name should be on the front and the other two on each side. But one is on the front one on the side and one on the back. So when wearing it you can only see the front and side one and the other side is blank. It’s a pretty necklace but I’m disappointed after spending over 100$ on it.

Love it

Love it. Looks so different and beautiful 😍 in person. Would highly recommend love the chain also

Beautiful sterling silver bracelet

Beautiful sterling silver bracelet. I was hoping a little heavier/thicker in quality. Shipping very fast!

Necklace review

I love how the necklace looks of my daughters names. Great quality and fast shipping.

Very satisfied customer

I am so happy and very Pleased with my purchases. My name looks so beautiful on the chain. The quality is very good and can not wait for the next offer.

Oak & Luna help line4028354544 One name should be on the front and the other two on each side. But one is on the front one on the side and one on the back. So when wearing it you can only see the fron

Oak & Luna help line4028354544 One name should be on the front and the other two on each side. But one is on the front one on the side and one on the back. So when wearing it you can only see the fron

Worse customer experience ..

Worse customer experience ... I would have bought other products if it was not for the bad customer service. Tried to return my item, needed to send 5 email to finally get the instructions and pre paid label. After 60 days, they are not even able to find or track my item with their own label. Unbelievable

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