What is the return policy at John Paul Mitchell?
Return Policy. John Paul Mitchell Systems is dedicated to providing you the best customer experience possible. You may return most new, unused and unopened items within 30 days of delivery for a full refund. Only products purchased on JPMS online may be returned for refund.
Can I carry John Paul Mitchell Systems products in my salon?
If you purchased the product in a salon, Paul Mitchell School or on PaulMitchell.com, please submit your issue via the Contact Form or call Customer Service directly at 800.793.8790 for assistance. I'm a professional stylist and I want to carry John Paul Mitchell Systems products in my salon.
How do I contact John Paul Mitchell systems customer service?
Please call Customer Service at 1-800-793-8790 or send us a message using the form below. You can also check out our Frequently Asked Questions . Looking for John Paul Mitchell Systems products near you? To visit our salon locator click here .
Where can I buy John Paul Mitchell products and tools?
Our authorized online distributors of John Paul Mitchell Systems products and tools in select U.S. territories include PaulMitchell.com, Ulta.com, JCPenney.com and Amazon.com. Please note: A salon or professional stylist can receive commission on every John Paul Mitchell Systems purchase made through our website.
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1. INFORMATION COLLECTED
This section describes the information we collect, including information that you provide to us, information automatically collected and information from third parties.
2. USE AND SHARING OF INFORMATION BY JPMS
JPMS and its brands use information collected for a variety of business purposes such as:
4. YOUR PRIVACY RIGHTS, CHOICE AND ACCESS
You may change your preferences and unsubscribe from email services from our brands by: (i) modifying your registered user information on the Sites; (ii) sending us an email by clicking here; or (iii) following the unsubscribe instructions in the communication that you receive.
Information Collected
- This section describes the information we collect, including information that you provide to us, information automatically collected and information from third parties. We may combine information that we collect via one method (e.g., a website, our digital advertising) with information that we have collected via another method (e.g., an offline event). We do this to get …
Use and Sharing of Information by JPMS
- JPMS and its brands use information collected for a variety of business purposes such as: 1. Providing you with tailored content, services, advertisements and offers from our brands; 2. Responding to your questions and providing news and updates from our brands, about our products, services, loyalty programs and Schools; 3. Providing you with access to features of th…
Customer Ratings and Reviews/Questions and Answers Terms of Use
- These Terms of Use govern your conduct associated with the Customer Ratings and Reviews and/or Questions and Answers service offered by John Paul Mitchell Systems(the "CRR Service"). By submitting any content to John Paul Mitchell Systems, you guarantee that: 1. You are the sole author and owner of the intellectual property rights in the content; 2...
Your Privacy Rights, Choice and Access.
- You may change your preferences and unsubscribe from email services from our brands by: (i) modifying your registered user information on the Sites; (ii) sending us an email by clicking here; or (iii) following the unsubscribe instructions in the communication that you receive. You may at any time opt out from push notifications and allowing JPMS to access location data by adjustin…
Advertising/Targeted Advertising; How to Opt-Out