Merchandise must meet our requirements for return:
- Full-price and sale items in their original condition, with all tags attached, may be returned for a full refund or exchanged within 30 days of delivery
- Outlet-store items may be returned within 14 days of delivery to outlet stores only — they are not returnable in full-price retail stores
- Worn, altered or washed items cannot be returned
Full Answer
Does Tory Burch offer free returns?
Shop in the comforts of your home and have your purchases delivered at your doorstep with Tory Burch free shipping with no minimum spend required. Free returns are also available should you need to have your items replaced. Some exclusions may apply. Visit the website for more info. Gift giving is made easier at Tory Burch.
How much does Tory Burch pay?
The average Tory Burch hourly pay ranges from approximately $16 per hour for a Stock Associate to $28 per hour for an Assistant Store Manager. Tory Burch employees rate the overall compensation and benefits package 3.7/5 stars. What is the highest salary at Tory Burch?
Does Tory Burch have a credit card?
We accept most credit cards with an international billing address. Tory Burch and Tory Sport Gift Cards are not accepted for international orders. For the list of countries where we deliver, see International Shipping. Due to increased volume and a smaller team for safety reasons, you may experience longer wait times to reach our team.
Does Tory Burch still give birthday coupon?
As an email subscriber, you'll also receive a special Tory Burch promo code on your birthday. Although this online or in-store discount may vary year to year, past discounts have offered as much as $50 off a purchase of $100 or more. As an onboarding gift, the company will even send you an online coupon for 10% off of your next order.
Does Tory Burch have a return policy?
As always, we gladly accept returns and exchanges of new, unused merchandise accompanied by a receipt free of charge. Returns and exchanges must be made within 30 days of receiving your order. We will accommodate a one-time price adjustment on full-price items within 14 days.
How do I return something to Tory Burch?
Start your return or exchange online by visiting toryburch.com/returns with the billing zip code used for your order. Next, print your label, package your item(s) and a copy of your packing slip with the reason for your return or exchange and ship via FedEx. Need any additional assistance, contact Client Services.
Can I return an online order in-store Tory Burch?
In-store purchases cannot be returned at toryburch.com. Items purchased at a department store or any other store selling Tory Burch merchandise can be returned only to that store.
How long does it take Tory Burch to refund?
within 14 daysREFUND POLICY You will receive an email confirmation once we receive your return, and you can expect your refund within 14 days — issued in the form of the original payment or a Gift Card. Please allow 1 to 2 billing cycles for your account to be credited.
How long does an AfterPay refund take?
You'll receive your refund from AfterPay within 14 days to your chosen account. If you have any questions about your AfterPay account, please get in touch with AfterPay.
How do I contact Tory Burch Customer service?
For online purchases, please contact our Client Services team by phone (866) 480-8679, live chat or text (201) 231-8679.
Can you return Tory Burch sale items?
Final-sale items cannot be returned or exchanged. Certain outlet, sample-sale, and private-sale items are considered final-sale. You can return outlet items to outlet stores only within 14 days of receiving them. You cannot return items bought in-store to the Tory Burch website warehouse.
How do I cancel my Tory Burch order?
Modify or Cancel an Order Orders can be changed or cancelled within 30 minutes of being placed. Please call us at (866) 480-8679 to make any updates within that 30-minute timeframe. After that, your order will begin processing, and can no longer be changed.
Can you use a Tory Burch gift card at the outlet?
It has the flexibility and convenience of money. Your recipient redeems online and chooses how to receive the money. They can spend their funds at your suggestion of Tory Burch Outlet, or elsewhere if they prefer. There is no physical gift card to carry around or lose.
How long does Tory Burch take to process?
If you place your order before 2 PM ET Monday to Friday (excluding holidays), we begin processing the same day. If you place it after 2 PM ET, we begin processing the next business day. We process all orders within 1 to 2 business days, after credit card verification.
Is Torypurch com legit?
Toryburch-outlet has a consumer rating of 1 star from 14 reviews indicating that most customers are generally dissatisfied with their purchases. Toryburch-outlet ranks 281st among Handbags sites.
Ship Your Return
For your convenience, we offer free returns within the continental U.S. Start your return online by visiting toryburch.com/returns. You can either: (1) print your prepaid return shipping label, or (2) have FedEx print it for you when you bring your return code to a FedEx location. Next, package your item (s) and your packing slip.
International & Puerto Rico
Please contact Client Services with any questions. For more details, visit International Returns.
Alaska & Hawaii
Package your item (s), enclose your order invoice and return via a trackable shipping method of your choice to:
Return in-Store
For quick returns and exchanges, bring your invoice or receipt (required) to any Tory Burch store. PayPal returns are refunded with a Gift Card. In-store purchases must be returned to a store. Afterpay orders cannot be returned in-store and must be shipped back.
Call Us
Due to increased volume and a smaller team for safety reasons, you may experience longer wait times to reach our team. We appreciate your patience and look forward to assisting you as quickly as possible.
Return an Item Purchased with a Gift Card
For returning an item purchased with a Gift Card, the refund is issued as an eGift and emailed as soon as the return is processed.
Items Eligible for Return
Full-price and sale items in their original condition, with all tags attached, may be returned for a full refund or exchanged within 30 days of delivery
PayPal Returns
When you use PayPal, online returns are refunded to your PayPal account.
Refunds & Credits
You will receive your refund in the original form of payment once we receive your return, we will send you an email confirmation and process your refund within 14 days. Your bank may require additional time to post this transaction to your account. Please allow 1 to 2 billing cycles for your account to be credited.
Price Adjustments
We will gladly accommodate a one-time price adjustment on full-price items within 14 days of the order date. To receive a price adjustment, please contact Client Services and refer to the order number on your packing slip or order confirmation email.
Shipping Errors & Damaged Products
Your happiness with your order is our number one priority. In the unlikely event that we process an order incorrectly or you receive a damaged or defective item, we will gladly accept it for a full refund at our expense. Please return the item and a claim will be processed.
Return an Item Purchased with a Gift Card
For returning an item purchased with a Gift Card, the refund is issued as an eGift and emailed as soon as the return is processed.
Items Eligible for Return
Full-price and sale items in their original condition, with all tags attached, may be returned for a full refund or exchanged within 30 days of delivery
PayPal Returns
When you use PayPal, online returns are refunded to your PayPal account.
Refunds & Credits
You will receive your refund in the original form of payment once we receive your return, we will send you an email confirmation and process your refund within 14 business days. Your bank may require additional time to post this transaction to your account. Please allow 1 to 2 billing cycles for your account to be credited.
Price Adjustments
We will gladly accommodate a one-time price adjustment on full-price items within 14 days of the order date. To receive a price adjustment, please contact Client Services and refer to the order number on your packing slip or order confirmation email.
Shipping Errors & Damaged Products
Your happiness with your order is our number one priority. In the unlikely event that we process an order incorrectly or you receive a damaged or defective item, we will gladly accept it for a full refund at our expense. Please return the item and a claim will be processed.
How long does it take to get a refund from Tory Burch?
Gifts purchased online or at a Tory Burch store can be either exchanged for a new item or a Gift Card or returned within 30 days of delivery for a full refund to the original form of payment.
How long does it take to return a Tory Burch gift card?
We gladly accept gift returns and exchanges free of charge within 30 days of delivery. Gifts purchased online or at a Tory Burch store can be either exchanged for a new item or a Gift Card or returned within 30 days of delivery for a full refund to the original form of payment.